09 February
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What Does It Take to Make Content All The Time?

Content marketing? That takes a lot of time, doesn’t it? Practically a religion.

Are you in a hurry to get somewhere? Yes. Content marketing takes time. And getting it right takes a lot of work, and by work, I mean practice, not research. You can look at demographics all day, but if you really want to get going, you’ve got to start doing, start failing, learning where to avoid the failures if you can, and keep going.

Pick Whatever Platform You Want

Have you seen Vine yet? Twitter just launched it. It lets you record six second videos. Like this:

Sweet yet healthy treat. Micro cooking show. vine.co/v/bJtLu2VYeDa

— Chris Brogan (@chrisbrogan) January 29, 2013

Can’t see the video? Click Here.

I just started using it. There’s probably a few ways it could be useful. I thought of one right away, and some of my friends are already making their own version. I promoted who was on my radio show like this:

Radio show guests this week on hbway.com/radio vine.co/v/bJMtr7EbqwL

— Chris Brogan (@chrisbrogan) January 28, 2013

Can’t see the video? Click Here.

So maybe little six second videos aren’t your thing. Maybe you prefer text? Great! Blog. And keep a great newsletter going.

A photo person? Swell! Use Instagram. Or Facebook. Or Flickr. Who cares? Pick whichever platform you want.

But How Do You Find Ideas?

You try things. You see what people are asking about. I dipped into Twitter and saw people asking about details of social media for customer service purposes. Pow. I could write a post about that. I looked on my free health and nutrition group and lots of people are asking for smoothie and juicing recipes. Maybe I’ll make a quick ebook and pop it into the Amazon store. Or I’ll have a live Hangout on Air and share recipes in real time with people from my kitchen.

Ideas are all around you. You need only scratch a tiny bit to find them. But you also have to have your “and this relates to the people I share things with like this” hat on.

Content is a “Pick and Scratch” Process

If you’re looking to build media and get some attention, you need to produce more content than just a little. Where do you find the time? You pick at it. I wrote this while I waited for a YouTube video I was uploading to process. Where did I find time to do the YouTube video? I had a space between two meetings and I knew I needed to shoot this particular video so I got things ready.

It’s the same answers I can give you for living in a little house. You find ways to keep everything functional instead of wasting it. Small houses save space. Content marketers find time. It’s related.

Serve Your Community Passionately

I think about you when I sit down to write. I think about how I can help you. I think about whether I can educate or inspire or instruct. You’re the only person I think about when I create. I don’t wonder what my colleagues are doing. I don’t wonder what’s trending. I work on finding something I can share with you to be helpful. You’re the focus. And that makes it work.

Here’s a formula I love to remember daily: First, earn an audience. Second, nurture a community. Third, empower a network. (feel like tweeting that?) If so, then maybe I’m doing my job well. If not, I’m still on step 2.

You Must Be Responsive and Fast

Gone are the days of “working on a blog post in drafts for the last week.” If the idea’s worth anything, post it. Even unfinished if you have to. You’re not being graded. You’re being consumed, absorbed, and if you’re lucky, passed around. If you don’t have time for the best blog post ever, what are you doing with your time? Reading Mashable? You have work to do.

Utterly stuck? Go for a walk. Ask yourself over and over again what your community wants. Don’t have a community of your own? Write for the community you want to serve! ( tweetable).

This is bigger than “just business.” This isn’t an avocation. This is a path. Are you willing to put in the work to earn what you want?

Chris Brogan is an eleven year veteran of social media using both web and mobile technologies to build digital relationships for businesses, organizations, and individuals.

07 September
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How to Brand Yourself [infographic]

Alright, alright, alright, it’s Monday and time to get this week under way, whether you want to or not. I’ve got a pretty cool infographic for ya’ll today, How People Look in Google and How to Look Better. Now you may be thinking I don’t do much on the internet besides Facebook and the like, there is nothing about me on Google. Well you’d be surprised, after I Googled myself then did an internet search I found there were several links relating to me and stuff I had done that I had no idea was on the internet. None of it is bad of course, being the saint that I am, but it was interesting to find things I had done back in Middle School posted on the internet.

Lucky for me the content that appears when I Google myself is positive but that is because of a conscious effort. When it comes to Google rankings the one link you should be truly concerned about is your top hit. However only half of people own their first link on a Google search with 1 in 4 having no positive content on their first page. If you’re a professional concerned with your image Linkedin is your best friend. It ranks highest in Google so you can provide that clean innocent image using that guy. Be careful with things like Youtube and Vimeo, even though Youtube is more popular Vimeo ranks higher. Everything you do on the internet really is archived. Be careful people and don’t say I didn’t warn you.

Click to enlarge
Brand Yourself Infographic

 

Via DailyInfographic: http://dailyinfographic.com/

24 July
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Why Social Media Will Reshape the 2012 Olympics

The 2012 Olympics in London are being touted by some as the world’s “first social Games.” While some question just how social they’ll actually be, there’s no doubt that networks such as Facebook, Twitter and YouTube will play an unprecedented role in how information is disseminated from London, and how the global sports conversation is driven during July and August.

Why the big shift? It’s simple: Four years is an eternity in Internet time and since the last Summer Olympics in 2008, social media has exploded.

Web use in general has grown rapidly, too. In 2008, there were about 1.5 billion Internet users globally, according to the International Telecommunications Union, making up about 23% of the world’s total population. By this summer’s games, that number will have swelled to about 2.3 billion users making up about a third of the world’s total population.

Summer Olympics feature some of the most popular international sports — including soccer, basketball, swimming, and track and field — so that’s sure to fuel the global buzz as well. For more context on just how and why social media will reshape this year’s Olympics in relation to 2008, we thought it’d be interesting to take a quick look at a few of the world’s most popular networks and how they compare then and now.

Facebook

2008: A tweet in August of 2008 from then-Facebook executive and eventual Path co-founder Dave Morin gleefully celebrated Facebook breaking the 100 million-user threshold. 2008 was also marked by reports around the web of Facebook — gasp! — passing MySpace in popularity. The social network debuted its now omnipresent chat feature that year as well.

Today: Facebook claims more than 900 million users, is fast becoming a portal to the web at large for many and is a publicly traded company. Its founder Mark Zuckerberg is a global celebrity.

Twitter

2008: 2008 saw explosive growth for Twitter, and it still finished the year with about 6 million registered users who sent about 300,000 tweets per day. The social network and its users were still very much finding their way, as evidenced by this official blog post explaining @replies. In 2009, Minnesota Timberwolves forward Kevin Love would tweet that the team’s coach had been let go, breaking the story and causing some in the sports world to speculate that maybe, just maybe, the service could change how news was delivered and consumed.

Today: Twitter currently claims more than 500 million users who collectively send some 400 million tweets each and every day. Sports news regularly breaks on the network, it’s become a prime marketing channel for athletes and much of the London 2012 conversation among media and fans is sure to take place there.

YouTube

2008: By fall of 2008, YouTube users were uploading 10 hours of video to the site per minute. The site had emerged as the go-to destination for web video and had been acquired by Google two years prior. It also launched its mobile site, pre-roll ads and 720p HD option in 2008. But that success was nothing compared to what the site would look like four years later.

Today: Iconic Olympic moments are sure to go viral and become immortalized on YouTube seemingly as they happen this summer, and it’s easy to see why. The company says it receives over 800 million unique visits per month. Those visitors watch more than 3 billion hours of video per month and upload 72 hours of new video content per minute. Five hundred years’ worth of YouTube video are watched on Facebook every day and more than 700 YouTube videos get shared on Twitter each minute.

What It All Means

Just looking at the the three most ubiquitous social networks reveals a sporting scene and world at large that have been transformed by social media since the last Summer Olympics. And that doesn’t take into account services like Pinterest, Foursquare and Google+ — none of which even existed in 2008. This summer, expect news to break, social sharing records to fall and moments to live on as never possible before thanks to social media. And to think — this will all pale in comparison to what 2016 has in store.

How will you use social media during the 2012 Olympics? Share with us in the comments.

Thumbnail image via iStockphoto, cmannphoto

Via Mashable: http://www.mashable.com

21 May
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Could Video-Sharing Apps Hurt YouTube? STUDY

Mobile apps that promote photo and video sharing are eating up more of consumers’ time and representing a threat to YouTube‘s dominance, according to a new study.

Flurry Analytics tracked 180,000 apps from October 2011 to March 2012 and found an 89% jump in minutes spent on photo and video apps. Next on the list was music, productivity, social networking and entertainment. Consumers spent 87 minutes a month using such apps — including Viddy and Socialcam — in October and 231 minutes in March, according to Flurry. From July to March, meanwhile, time spent rose 166%. (The research did not include stats from Instagram, and Flurry doesn’t break out figures for photo-sharing vs. video-sharing apps.)

Researchers then compared those figures to YouTube’s. What did they find? YouTube still has a big lead, although the video apps are making inroads. Consumers spent 425 minutes, on average, on YouTube in March, which is far ahead of the time spent on mobile photo and video-sharing apps. However, YouTube’s time spent average fell from 472 minutes the month before.

A blog post from Flurry expands on this phenomenon:

“While mobile app video consumption grew more than online consumption, the gap in usage at the end of 2011 was still meaningful. During 2012, however, is where things get interesting. As online video consumption dropped by 10%, mobile video app consumption increased by another 52%.

While it cannot be concluded that mobile video apps are cannibalizing YouTube, the shift in time spent between these two platforms appears to be a signal of disruption. Think of it this way: With every mobile video you share of friends, family, vacations, parties and weddings, you are likely loading another bullet in the chamber for Web 3.0. For YouTube, it appears they need to run, outrun your gun.”

For Flurry, this is just the latest sign of the web’s transition from the social media-dominated era of Web 2.0 to the mobile-first period of Web 3.0. The research company found last June that for the first time consumers were spending more time on mobile apps than on the web. That data supported a hypothesis from Wired in August 2010 declared that “The Web is Dead,” pointing to a shift in consumer usage of the web to apps.

A Google rep says YouTube doesn’t see much of a threat from mobile devices: “Developers bringing more video applications to the Web is good thing for consumers.” The rep pointed out that YouTube has more than 3,000 partners using its open API to upload hundreds of thousands of videos every day. Mobile playbacks on YouTube have tripled in the last year to more than 500 million views a day and every minute over three hours of video is uploaded to YouTube from mobile devices. Says the rep: “We continue to invest in this area and developers can expect more improvements in the months ahead.”

Via Mashable: http://www.mashable.com

06 May
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The Path from a Social Brand to a Social Business

I’ve been a long-time supporter of MediaTemple’s (MT)Residence program along with Gary Vaynerchuk, Neil Patel, and many others whom I respect. I wanted to share my “8 questions to answer to become a social business” with you here..

Social Media is pervasive and is becoming the new normal in corporate marketing. Brands who get this right are starting to build their own media networks rich with customer connections numbering in the millions. Right now, Coca-Cola has over 34 million fans on Facebook, but they’re hardly alone. Disney follows just behind with 29 million fans, Starbucks boasts 25 million, and Oreo, Red Bull, and Converse play host to over 20 million fans. If we were to look at other networks such as Twitter and Youtube, we would see a recurring theme. People are connecting en masse with the businesses they support and new media represents the ability to cultivate consumer relationships in ways not possible with traditional earned or paid media.

Sounds great right? This might sound abrupt, but the truth is that we’re hardly realizing the potential of what lies before us. Everything begins with understanding not just how other brands are marketing themselves in social media, but also seeing what they’re not doing and envisioning what’s possible.

We’re already approaching the first of many crossroads that new media will present. Do we take the path of a social brand or that of a social business? What’s the difference? A social brand is just that, a business that is remodeling or retrofitting its existing marketing practices to new media. A social business is something altogether different as it embraces introspection and extrospection to reevaluate internal and external processes, systems, and opportunities to transform into a living, breathing entity that adapts to market conditions and opportunities.

It’s a tough decision to make right now especially at a time when all we read about is how much success many businesses are finding without having to answer this very question. With all of the newfound success in social networks, the truth is that we’re only just beginning to learn what’s possible and that’s where you come in. When compared to the investment in time and resources across the board, social media represents only a small part of the mix. But with your help, that’s all about to change.

The CMO Survey, an organization that disseminates the opinions of top marketers in order to predict the future of markets, recently published a report that gave credence to the fact that social media is taking off. One of the most profound takeaways from the report was this gem; “The “like button” [in Facebook] packs more customer-acquisition punch than other demand-generating activities.” With insights like this, it’s easy to see why the race to social is becoming heated.

The report also highlighted exactly where social fits in the marketing mix today and as you can see, despite all of the hype, it’s not a dominant focus yet. As of August 2011, the percentage of overall marketing budgets dedicated to social media hovered at around 7%. However, in 2012 the investment in social media will climb to 10%. And, in five years, social media is expected to represent almost 18% of the total marketing budget. Think about that for a moment. In 2016, social media will only represent 18%?

LINK: http://www.cmosurvey.org/blog/fasten-your-social-media-seatbelts-marketers-ready-for-full-take-off/

Queue the sound of a record scratching here. With businesses finding success in social networks, why are businesses failing to realize the true opportunity brought forth by the ability to listen to, connect with, and engage with customers? While there’s value in earning views, driving traffic, and building connections through the 3F’s (friends, fans and followers), success isn’t just defined simply by what really amounts to low-hanging fruit.

The truth is that businesses cannot measure what it is they don’t know to value. [LINK: http://www.briansolis.com/2011/09/whats-the-r-o-i-a-framework-for-social-analytics/] As a result, innovation in new engagement initiatives is stifled because we’re applying dated or inflexible frameworks to new paradigms. Social media isn’t owned by marketing, but instead the entire organization. This changes everything and makes your role so much more important. It’s up to you to learn how to think outside of the proverbial social media box to see what others don’t, the ability to improve customers experiences through the evolution of a social brand into a social business. Doing so will translate customer insights from what they do and don’t share in social networks into better products, services, and processes.

See, customers want something more from their favorite businesses than creative campaigns, viral content, and everyday dialogue in social networks. Customers want to be heard and they want to know that you’re listening. How businesses use social media must remind them that they’re more than just an audience, consumer, or a conduit to “trigger” a desired social effect.

Herein lies both the challenge and opportunity of social media. It’s bigger than marketing. It’s also bigger than customer service. It’s about building relationships with customers that improve experiences and more importantly, teaches businesses how to re-imagine products and internal processes to better adapt to potential crises and seize new opportunities.

When it comes down to it, Twitter, Facebook, Youtube, Foursquare, are all channels for listening, learning, and engaging. It’s what you do within each channel that builds a community around your brand. And, at the end of the day, the value of the community you build counts for everything. It’s important to understand that we cannot assume that these networks simply exist for people to lineup for our marketing messages or promotional campaigns. Nor can we assume that they’re reeling in anticipation for simple dialogue. They want value. They want recognition. They want access to exclusive information and offers. They need direction, answers and resolution.

What we’re talking about here is the multidimensional makeup of consumers and how a one-sided approach to social media forces the needs for social media to expand beyond traditional marketing to socialize the various departments, lines of business, and functions to engage based on the nature of the situation or opportunity.

In the same CMO study, [LINK http://www.cmosurvey.org/blog/a-social-media-integration-report-card/
] it was revealed that marketers believe that social media has a long way to go toward integrating into the overall company strategy. On a scale of 1-7, with one being “not integrated at all” and seven being “very integrated,” 22% chose “one.” Critical functions such as service, HR, sales, R&D, product marketing and development, IR, CSR, etc. are either not engaged or are operating social media within a silo disconnected from other efforts or possibilities. The problem is that customers don’t view a company by silo, instead they see one company, one brand, and their experience in social media forms an impression that eventually contributes to their view of your brand.

The first step here is to understand business priorities and objectives to assess how social media can be additive in achieving these goals. Additionally, surveying the landscape to determine other areas of interest as its specifically related to your business.

• Are customers seeking help or direction?

• Who are your most valuable customers and what are they sharing?

• How can you use social media to acquire and retain customers?

- What ideas are circulating and how can you harness user generated activity and content to innovate or adapt to better meet the needs of customers?

- How can you broaden a single customer view to recognize the varying needs of customers and how your organization can organize around each circumstance?

- What insights exist based on how consumers are interacting with one another? How can this intelligence inform marketing, service, products and other important business initiatives?

- How can your business extend their current efforts to deliver better customer experiences and in turn more effectively unit internal collaboration and communication?

Customer demands far exceed the capabilities of the marketing department. While creating a social brand is a necessary endeavor, building a social business is an investment in customer relevance now and over time. Beyond relevance, a social business fosters a culture of change that unites employees and customers and sets a foundation for meaningful and beneficial relationships. Innovation, communication, and creativity are the natural byproducts of engagement and transformation. As a social brand, we are competing for the moment. As a social business, we are competing the future in all that we do today.

Via Brian Solis: http://www.briansolis.com

15 April
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Stats I Really Want From Twitter and Other Services

Numbers

Numbers are a tricky business. I was just thinking about Twitter, and asking myself what would make it more valuable. I’m curious if you agree on these ideas, so I thought I’d put it out:

Stats I Want from Twitter and Other Services

  • Top 10 people talking about me.
  • Top 10 people talking about my product (or search term).
  • Top 10 people responding and engaging with me (measured via # of replies in a set amount of time).
  • Top 10 people I talk about.
  • Topics I talk about most often.

Why do I want those stats? If I’m MolsonCoors, I now know who’s excited about my beer, or who hates my beer. If I’m the UPS Store, I know who’s talking the most about printing needs, so I can service them. If I’m Dollar Shave Club, I can try to gauge how many people just talk about me versus how many people are bought in.

It seems that the least useful stats are followers and following, don’t you agree? Who cares how many people follow me or how many people I follow? That’s a test of relevance, but it’s also something easy to game, as evidenced by people who show up and three months later have more followers than I’ve amassed in over five years of organic growth.

When Will Stats Grow Up?

When will we start getting useful statistics that let us measure business? If Twitter and Facebook and Google+ and others are touting how great they are for business users, why don’t they provide more ample reporting the way enterprise technology vendors are required to deliver? The last thing I care about is how many thumbs up I got on my YouTube video, but I’d love a report that shows me which URL people chose NEXT after watching my video.

Heck, MOST of us would PAY for this. It would be a revenue stream for these companies.

Am I wrong?

Chris Brogan is an eleven year veteran of social media using both web and mobile technologies to build digital relationships for businesses, organizations, and individuals.

17 March
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10 Strategies for Non-Profits on Pinterest

Volunteer Pinboard

Non-profits are utilizing Pinterest as an extension of their organizations, using photography, infographics and other visuals to show supporters more about their missions.

Pinterest’s goal is to connect “people all over the world based on shared tastes and interests.” Non-profits, then, can use the social site to connect people based on their social passions, and since non-profits work with and for the community, Pinterest can certainly come in handy.

Last week, we covered 10 non-profits that are particularly awesome at leveraging Pinterest for social good, but how did they get there? What are their strategies?

 

SEE ALSO: 8 Strategies for Launching a Brand Presence on Pinterest

Here are 10 tips from non-profits that are currently using Pinterest. With these suggestions in your back pocket, your own organization can further (or even reinvent) its image in no time.


1. Know Your Audience


It’s important to understand who is using Pinterest before you start branding through the network. Of Pinterest’s 10 million+ users, 87% are women, and the average age of users spans between 25 and 54. So, what do you do with this information? How do you know what to pin?

Daljit Singh, office manager intern at Jolkona and curator of the organization’s Pinterest, says that a fun project helped. The staff of the non-profit, which is a web platform that connects you with global development projects and shows you the impact of your donation, asked: If Jolkona were a person, who would it be? They decided that Jolkona would be a woman in her mid-to-late 20s with mixed ethnicity. She would also drink coffee, ride the bus and listen to indie rock.

“Because so many of our regular online donors match the demographic of users on Pinterest,” says Singh, “it wasn’t really a question of if we should request an invite, but rather when we would receive an invite.”

Jolkona tries to keep its pins colorful, light, creative and relevant to the non-profit’s mission. Whenever Singh needs to determine if a pin is relevant, she can think back to the description of Jolkona as a person.


2. Get Personal


When it comes to social media, users respond better to personal influence than widespread branding.

Sarah Cohen, communications and development manager at charity: water, a non-profit that brings clean and safe drinking water to people in developing nations, says it’s important for staff members who are pinning to be familiar with Pinterest and really love the site. “Our staff is young, curious and hungry for information,” she says. “We love sharing books we’ve read, bands we just checked out, the newest gadget or some new gear for the field.”


3. Reveal Yourself


 

Hands
Give your followers a look at your non-profit from behind the scenes. Pin images that show staff and volunteers working with your organization, as well as those who benefit from that work. It’s a good idea to show supporters the human faces behind your logo.

When the Jolkona staff looked at its Facebook statistics, they found that the most engagement came from posting visuals. “At first, Pinterest was a great place to find new infographics and pictures to provide content for Facebook and our blog,” says Singh. “However, as we started gaining new followers, our strategy changed and we decided it was best to pin things…that help show our audience who we really are.” You can find various campaigns, projects, goals and photos of staff members and volunteers on Jolkona’s Pinterest page.

The folks at charity: water have a board called “Photo of the Day,” a concept that founder Scott Harrison came up with in 2009 for the organization’s Twitter page. Mo Scarpelli, the multimedia producer at charity: water, says, “Many of our followers on Pinterest and Twitter look to the POD as a daily source of inspiration and hope, a reminder that we can change (and are already changing) the water crisis.”

Cohen adds, “This idea of showing the impact is core to the work we do…The spirit and the joy of our photography was a perfect fit for the optimistic nature of Pinterest.”


4. Focus on the Achievable


It has become a trend for individuals to use Pinterest for dreams — dream houses, dream weddings, etc. But as a non-profit organization, you’re all about making things possible.

The Pancreatic Cancer Action Network‘s mission is to advance research, support patients and create hope. “Our goal is to provide helpful content for all individuals who have been affected by pancreatic cancer,” says Laura Behrman, social media manager at the Pancreatic Cancer Action Network, “whether they are a survivor, have a loved one diagnosed with the disease or have lost a friend. In an effort to attract more support for our efforts, we are educating the general public about the organization and the disease through Pinterest.”

For charity: water, Cohen says the staff “looks to inspire our supporters with images of hope and opportunity that the water crisis is solvable.”


5. Make It a Team Effort


Get various staff members involved with your organization’s Pinterest to diversify your boards and flesh them out.

A recently added charity: water board is “Products We Love.” Cohen says that the board is comprised of brands the staff admires, most of which “are partnering with a non-profit or have a philanthropic component to their business model, like Feed Projects, TOMS and Falling Whistles.”

You don’t necessarily need to have multiple staffers use the Pinterest account directly. At the Pancreatic Cancer Action Network, for example, Behrman is currently the only one pinning, but employees and volunteers contribute ideas and repin on their personal boards.


6. Fundraise


Pinterest makes it extremely simple to sell various items, helping you raise money for your non-profit. Whether it’s a t-shirt with your company logo or an inspiring poster, all you need to do is pin the image and type the “$” sign with the price in the description box. Pinterest automatically adds a nifty banner in the top-left corner of the image, displaying the cost, and the item will be added to the Gifts tab on the Pinterest homepage.


7. Repin/Highlight Other Non-Profits


Like all forms of social media, Pinterest isn’t a place to over-promote. Avoid this is by mixing original pinning with repins of images from other non-profits within your sphere of influence. Users receive an email notification when their images are repinned and they are credited on your repin, which can increase their following. The non-profit you repin may return the favor, allowing Pinterest to become a channel for valuable, non-disruptive cross-promotion.


8. Add Pinterest to Your Website/Project Pages


This may seem obvious, but it’s often overlooked with new networks. You can add various Pinterest “goodies” (a “pin it” button, follow button, logos, etc.) not only to your homepage, but also to project pages for more exposure.


9. Pin Videos


 

Video Camera
Videos aren’t very common on Pinterest, but they’re on the rise. YouTube videos are especially easy to add, and Pinterest even has a special section for pinned videos.

 

SEE ALSO: Need More YouTube Views? Try Pinterest
Jolkona’s “Campaigns” board consists of numerous videos. Singh says that people are more likely to donate when they’re asked. “We wanted to make sure that that happens interactively online, so we offer the online campaign feature, which allows our donors to honor a special person, celebrate a birthday or special milestone, or just show the impact you and colleagues or friends can have on the world…Videos offer an added emotion and call to action that pictures sometimes don’t.”

She admits that Jolkona hasn’t received many repins for videos, but it has helped to increase traffic to the blog and adds something interesting to the Pinterest page. “There are far fewer videos than images on Pinterest at this point, so use them to distinguish your non-profit,” Singh advises.


10. Be Inviting


Pinning can sometimes seem like an individualized, solitary action, but it’s important to interact with others and keep community in mind. For non-profits, Pinterest is more than just posting interesting visuals — if used properly, it can be an extension of your organization and, when applicable, a support system.

Through the Pancreatic Cancer Action Network’s Pinterest, says Behrman, “We create a community that is inviting for others to share their story and connect with not just our organization, but with others going through a similar experience.”

Images courtesy of iStockphoto, mattjeacock, JamesBrey, 1stclassphoto, ContentWorks.

Via Mashable: http://www.mashable.com

07 February
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Pinterest Rivals Twitter in Referral Traffic #pinteresting

To those of you who lead “the Pinteresting life,” you’ve contributed to a phenomenon that is certainly putting its clicks where the hype is. By that I mean, Pinterest is a two-year old cultural sensation that is borderline causing dependency among its users and the rabid audiences they’re developed. This rapid fire network has pinned itself to a rocket with estimated unique viewership ascending 429% from September to December 2011…and I’m not even sure if the sky’s the limit here.

For those who are unfamiliar with the fledgling community, Pinterest is a effective marriage of social bookmarking and visual curation with an extremely fervent user base. Essentially, people create a series of pinboards for areas of interest where they pin relevant snapshots with commentary to serve as both a reminder for later reference and also as a tour guide for visitors to learn more about each object.

Many consumer brands are also experimenting with Pinterest, using pinboards to present complementary products, ideas, and imagery to inspire consumers to visualize and remix new possibilities. From fashion to interior design and home to retail to entertainment, brands are using Pinterest to thoughtfully assemble a curated lifestyle. And, they’re packaged for the social and mobile web and optimized for driving actions as part Facebook’s new frictionless sharing ecosystem.

Some initial brands to watch include:

- Whole Foods
- Martha Stewart
- Better Homes and Garden
- Real Simple
- west elm
- Bergdorf Goodman
- Today Show
- Travel Channel
- HGTV
- Nordstrom
- Gap
- Birchbox
- AMD

In addition to soaring traffic, Pinterest is also rising as a bona fide referrer of notable Web traffic. According to a new report published by Shareabholic, Pinterest drove greater traffic than LinkedIn, Google Plus, Reddit, and Youtube…combined. Additionally, Pinterest was just .01% shy of tying Twitter for the 4th spot and .02% behind Google, which currently sits in 3rd place.

It should be noted, that Facebook is clearly the dominant player here, accounting for 26.4% of all referring traffic with StumbleUpon sitting far behind, but firmly in second position.

No report can be fully appreciated at face value. The data as packaged is extremely flattering. Shareaholic based its findings on the aggregated data from over 200,000 publishers that reach 260 million + unique monthly visitors. Publishers using Shareaholic are not reflective of worldwide internet web trends or everyday activity, but they do provide a relevant snapshot of the digital lifestyle within the social web.

What’s most remarkable is that Pinterest is still an invitation-only network. This of course lends to its desirability and mystique. Certainly, as anticipation builds coupled with creative and compelling use cases that continue to emerge, Pinterest shows only signs of remaining pinteresting and relevant to visualized + curated storytelling and driving meaningful clicks for some time to come.

So what are your thoughts? What do you love about Pinterest? Are you a brand finding success or looking for guidance? Share your stories, experiences and questions below…

Via Brian Solis: http://www.briansolis.com

05 January
0Comments

Direct response and the coarsening of culture

Direct response advertising to strangers is demanding. You pay for your click or you pay for your stamp and then you get a shot at making a sale. No sale, no revenue, no revenue, no more stamps.

As a result, direct marketers sometimes race to the bottom. They sell what sells the first time, and use the words that work right now. If the largest conversion rate is for a flat belly diet, then it’s the flat belly diet that gets sold. The public gets what it wants.

And what does the mass public want? Shortcuts. Discounts. Claims. No room for subtlety or even innovation.

Yes, there are great products sold by direct marketing, but in most cases, those products were dreamed up and refined and beloved in a less measurable world.

In a world that was 90% retailers and pr and word of mouth, the direct response around the edges was no big deal. It brings us the Veg-o-matic and bald spot hairspray, but it doesn’t really direct the culture.

Here’s the thing: going forward, just about all the growth in marketing spend is happening on the direct response side. Google ads, email campaigns–these are measured in percentage points and in clicks. Without the tastemaking sensibilities of the buyer at Bloomingdale’s or the quality guys at Fisher Price, the urge to compromise/shorten/cheapen/overpromise/dumb down is almost overwhelming.

It’s already happening to TV and music. (The label doesn’t have to please the music-loving program director. It has to please the YouTube clicking teen.) It’s likely to happen to your industry soon as well.

People who have never sold advertising sometimes point out that a new form of advertising is better because it’s more measurable, because it provides exact data instead of clumsy diary systems. Do you see that most advertisers don’t actually want better data? If you’re not sure what’s working, you can’t get blamed. And since you can’t get blamed, you get to decide, to be creative, to create stories and fables, instead of merely being Mr. Ronco selling the bassomatic, at the mercy of anyone with a telephone.

Measurable isn’t always the only thing that matters.

By Seth Godin: http://sethgodin.typepad.com/

05 January
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Digital localization optimizes global strategies to improve experiences and results

Part 15 in an ongoing series that serves as the prequel to my new book, The End of Business as Usual

The world is becoming a much smaller place. But even with social media contributing to a globally connected society, businesses that continue to take a global approach to social content and engagement may be missing opportunities for greater resonance and relevance. While a global presence is necessary for any organization hoping to connect with customers around the world, placing reliance on one prevailing strategy is just the beginning. In any web strategy, including social and also mobile media,   localization is king.

In my work and research over the years, I’ve observed a significant number of businesses that employ English-driven initiatives across the Web. As customers grow increasingly depended on social networks, paying particular attention to Facebook, a “one size fits all” program may make assumptions that miss the opportunity to engage people their way in the last mile. Data shows that customizing or localizing content for specific markets and cultures dramatically multiplies desired effect. In the great race to win the hearts and minds of customers, localization also helps customers feel better about the resulting clicks they make following each engagement.

Social CMS and SMMS systems such as Buddy Media, Vitrue, Wildfire, Spredfast, Involver, Expion, among many others, enable brands to publish once to many pages across social networks. Whether it’s Facebook, Youtube, Google+, Twitter, all of the above or a combination there-of, English-centric strategies can not only be centrally managed by the global brand team, but also further localized for important countries by the local country manager or their local team.

A brief study of average customer engagement on Facebook Fan pages around the world in 2010 helps illustrate the point of why localized strategies are important. In the review, Starbucks and Blackberry country pages that featured localized content in addition to the global initiatives fostered interaction as much as 10 – 15x than those which featured English-only content. And now with F-commerce and social and mobile commerce becoming pivotal in defining and activating customer relationships within their channels of preference, localized initiatives will only grow your opportunity.

To that point, Translated.net recently published its T-Index report, which projects the top countries global businesses should examine to increase online commerce and engagement. According to the report, the Top 10 countries for selling online through 2015 are as follows…

  1. China
  2. Unites States
  3. Japan
  4. Brazil
  5. Germany
  6. Russia
  7. France
  8. United Kingdom
  9. South Korea
  10. Mexico

Translated.net projects China to earn a market share of 18.8%, compared to 11.5% in 2011. According to these numbers, China is estimated to overtake the Unites States, which may see its aggregate online sales decline from 24.4% in 2011 to 16.8% by 2015. It’s estimated that Japan will remain third overall despite a market share reduction of -25.7% compared to 2011.With an estimated market share change of +43.3%, Brazil will jump into fourth place. Russia too will leap two positions to sixth overall with a change of +27.5%.

2011-2015 trend showing the countries with the highest potential for online sales

As you plan you global content and commerce strategy, it’s also important to review the languages that offer the highest potential. According to the T-Index report, English will continue as the top language with an estimated 25.4% through 2015 with Chinese Simplified growing to 18.9%. Spanish follows in third with 8.5%. As you can see, many other languages will play a role in your strategies, which is why it’s vital to employ a syndicated and localized content, commerce, and engagement strategy across all media.

Yes, the world is becoming a much smaller place. And, yes, global strategies establish a unified brand. In 2012 and over the next few years, going local will only improve engagement, resonance, and ultimately commerce in the last mile.  To make the most out of the oppotunity

1. Employ a Global Strategy, but also focus on Localized Initiatives for content, commerce, and engagement within in important market.

2. Empower Country Managers to extend the global vision, mission, and purpose for essential languages and cultures.

3. Create a centralized Global Directory that points customers around the world to their specific country page

4. Design a Syndicated Content, Commerce, and Engagement program that connects with customers their way in their channel of preference (the recipe of mobile, social, digital, and emerging media will vary from market to market)

5. Explore the data shared in the T-Index report to prioritize your Global Initiatives

Image Credit: Shutterstock

Via Brian Solis: http://www.briansolis.com

Valve Interactive
An online marketing and design agency in Portland Oregon