27 February
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A Brief History of YouTube [Infographic]

If you want to see your favorite music video or maybe an example of a do-it-yourself task you’re working on, where is the very first place online that you would go to? Chances are the answer is YouTube. Even though there are several other video services on the Internet, none come anywhere near the success and prevalence of YouTube. Since its beginning in 2005, YouTube has risen to the top in terms of sites visited (it’s the number 2 search engine behind Google) and has since held its place there comfortably.

Today’s infographic goes over YouTube’s history in its relatively short existence. The first video (called “Me at the zoo”) was posted in April of 2005 and a year and a half later in October of 2006, YouTube was bought by Google for an astounding $1.65 billion. They weren’t done growing yet though; within three years there were 1 billion videos being viewed daily, a number which quadrupled in 2012.

How long will YouTube be able to continue to grow and remain the most dominant video site? It’s hard to say for sure, but if current trends continue then YouTube will likely be around for a long time to come. For more information on the history and current performance of YouTube, refer to the infographic below.

Via DailyInfographic: http://dailyinfographic.com/

19 May
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Bing Reinvents Social Search and Discovery

Bing has been reinvented, offering enhanced search results that tap into the power of social media. Microsoft has done this by pulling people out of search results and putting them in their place: A right-hand social column that will eventually include Facebook, Twitter, Google+ Quora and LinkedIn integration, as well as people who may know something about your most recent Bing query. It even offers a way to ask questions on your favorite social network, directly through Bing.

It’s something of an about-face for the Number 2 search engine, which up until earlier this year has been slowly but surely integrating Facebook information (like “Likes”) directly into Bing Search results. This update is actually Phase 2 of a major overhaul. Bing quietly rolled out the first part last week. It stripped away the right column of results information (leaving a large white well) and moved a more concise “Related Searches” to a small middle column. Facebook Likes results integration remained, but appeared as a more subtle, gray thumbs-up next to the result, and there was a lot of white space on the right.

Starting today, some of Bing’s reported network of 100 million users will see a new column filling that space: The “What Your Friends May Know” social sidebar. For now, the sidebar only works with Facebook, but even with just that one network, the level of integration is quite intense. To see the new pane at work, you have to sign into Facebook and install the Bing App in Facebook. With that done, your social pane will be filled with recent Bing activity that’s also been shared on Facebook. When you enter a search query in the Bing interface on the left, the pane will also display a list of Facebook friends, and topic experts who might be able to assist with your query.

Bing Exec Derrick Connell told me the goal of the new Bing is to “surface people, not web pages.”

In the social pane, there’s also an “Ask friends…” with a small Facebook icon next to it. Here, you type a question possibly related to your search. When you click within the field, a link icon appears next to your search results on the left; click any of them to add them to your Facebook posts. You can also ask those experts and friends to assist in your search. A tiny person-plus icon appears next to each of them. Click one (or more) and they will get a notification about your query.

How does Bing build these “Friends Who Might Know” lists? Microsoft execs explained they’re leveraging as much publicly available data as possible from Facebook (for now) and soon Twitter and other networks. Inclusion in the list is not necessarily based on something you posted about the topic. The sidebar includes people you know through your social networks that have, say, posted a photo about the topic, liked a certain relevant topic or searched for a similar topic in Bing, and people you don’t know, who are, for example, known Topic Experts and Enthusiasts (identified by Bing). All of them could be considered helpful in your quest for knowledge. Conversations revolving around a query topic are viewable through the social pane — you just hover over the activity and a small box will slide out to the left with the original post. You can add comments in any conversation in the activity pane or see the conversation in the slideout.

Not all public posts on these social networks can be scrapped in, so Microsoft turned, first, to its close friend Facebook. Thanks to that close relationship, Microsoft gets “a set of public data that’s part of the fire hose deal with Facebook,” Microsoft’s Connell told me. In fact, Facebook CEO Mark Zuckerberg was, according to Microsoft, shown the project and liked it. He was even happy to see the other social networks in the mix.

Eventually the Social Sidebar will add Twitter data. Microsoft says it has access to at least 6 months of publicly-available posts.

Google+ content should make an appearance, too, though it will only be what Microsoft can scrap in. It’s unlikely Google will ever agree to share its private network data with Microsoft. Google is heavily invested in deep integration between Google+ and its own search engine, having launched Search plus Your World earlier this year.

Despite all the new guidance from friends and experts, Bing still wants to help search users with more-targeted results. So it’s taking that somewhat sparse second column and introducing “What Bing Knows” or snapshot (Get it? The first column is “What the Web Knows,” The second column is “What Bing Knows” and the third is “What Your Friends Know”). This well won’t fill up for every search — instead, Microsoft identified four key areas of where it can help: Restaurants, Hotels, Movies and Events and People. The results in this area will include action items like restaurant and hotel reservations. In People, Bing will search across multiple social networks help you find the right person. These features were not available to test at press time.

Microsoft’s goal with all these changes? One, to clean up Bing. The company admits the page was getting too cluttered — it had assumed Web pages would be getting taller and thinner, when in fact, everything is getting shorter and wider. However, one of the key reasons for the change was to “stop corrupting the search experience with people,” said a Bing exec. That might also be a subtle dig at Google and its people-populated Search plus Your World. Bing execs also repeatedly said they think users want people — not Web pages — to help them.

There was also some direct criticism of Google. Microsoft execs said the difference between Bing and Google is Microsoft’s product is open while Google’s is closed. When Google’s “Search Plus Your World” Launched, Google faced some criticism for not surfacing Twitter and Facebook results. Bolstered by Bing’s 300 million entities in its database, Microsoft execs contend that its approach is more valuable than Google’s “pure semantic-based model” because it offers pure search information, letting users get info from topic experts. Additionally, Microsoft includes structured data around core topics that are of interest to the broadest set of people.



I’ve been running the new Bing for a few days now and can report that it more or less works as advertised. First of all, the search results interface is the cleanest I’ve seen it in years. Yes, it looks almost Google-like. I tried a bunch of searches like “Barcelona,” “Tesla,” and “Broadway.” In each case, my “Friends Who Might Know” field in the Social pane filled up with people who had, for instance, posted photos of Nicola Tesla, or “Liked” the “Broadway League.” I was able to blend links and questions in the open field above and then post directly to my Facebook page, along with notifications to my individual friends and experts. No one has answered yet, but those seeing these queries were part of a fairly small beta group.

I noticed, by the way, that when I put in multi-word queries, I got few, if any, “Friends Who Might Know” results.

In Facebook, I did have to install the Bing App. It defaults to sharing your posts with Everyone. If you do a lot of searching, you may want to dial that down a bit.

If you’re usually logged into Facebook and often turn to friends for, say, travel or buying advice, this could be a useful tool for you. Microsoft contends that this is a natural way to find answers. They do not want to reinvent the web, Bing execs explained, “We don’t have to own it to surface it. The beauty of the Internet is you don’t have to be a social network to surface people, you don’t have to be a hotel to surface reservations.”

You may not see the What Your Friends Know or Social Sidebar in Bing for a while — Microsoft said it’ll be rolling this out slowly — but starting today you can visit http://www.bing.com/new to sign up for availability notification.

With this update, the competing search philosophies are clearer than ever. Google sees the world as a deep blend of data, people and activities, all of which can be mined simultaneously for a rich and useful experience. Bing sees a more structured world, where social interactions, while extremely helpful, are kept a safe distance from the core results you desire. Which approach is right? Let us know what you think in the comments.

For more details, check out the video where Microsoft explains the Bing update.

Via Mashable: http://www.mashable.com

26 April
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Starting

Telephone

This post was written in April 2012. I’m just dating it so we can check in later and see if it’s still good. Yes, like a freshness date.

If I were a business person looking to understand how to use various digital channel making tools to build up my business, where would I start? What’s the right mix of tools to make this all make sense and work? What would I be able to accomplish? How would I work it all together? What would I do with my time?

Starting: Goals

For most businesses, I recommend using the human digital channel to promote media making, sales or memberships, and community/customer service functions. No matter the size of your organization, these are three baseline functions that should matter to you. The goals, then of those three functions are: exposure/awareness/helpful information, more sales or potential future sales, and any functions that will improve an existing customer’s experience with your business.

I’ll recommend some starting points for technology to point you in the right direction.

Starting: The Ecosystem: A Blog-Based Website

For media making, a blog makes a great tool for creating organic search engine optimization. It makes for a good “home base” for your online efforts. It provides a simple site infrastructure to let you build a website. You don’t HAVE to use your blog to write periodical updates and posts. I run several websites built on blogs that aren’t at all for posting or writing. They’re business sites for sales and sales only. But technology-wise, the blog software I recommend is an inexpensive/easy way to get onto the web. And in this case, I’m recommending a blog for media making.

I’d start with a blog running WordPress. Over the years, I’ve used several other platforms, often times the free ones where I just show up, pick a theme, and get going. I no longer recommend that. Here’s what I’m running on my sites and projects right now.

I highly advocate a simple custom theme like those provided by StudioPress (affiliate link). This site’s theme is Generate theme. I would pay for hosting based on the quality of service. For most of my sites, I use InMotion Hosting (affiliate link), who fixed a problem for me about an hour before I wrote this post. Inside of WordPress, I’m also running the Premise sales page maker (affiliate link). This helps me make very simple sales landing pages when I need them, and saves me a lot of time. One quick thing about setting up a blog: immediately make sure it’s equipped with either a dynamic mobile html theme (Genesis has many of these) or use some kind of plugin to ensure a great experience on mobile. I use wptouch on this blog to allow for that.

I would set up accounts to host and post video and audio. At present, I recommend YouTube primarily for video, because it’s not only simple, but it’s the #2 search engine in the world. If you want a second recommendation, I also really like Vimeo. For audio, I really like Soundcloud. I’m using it mostly for my music right now, but I also have used it for recording spoken word bits about business, and it works well, embeds well, and exists on several mobile devices.

Starting: The Ecosystem: Email Service Provider

Now that we’ve got the blog mostly set up, I want to move on to email marketing. I use InfusionSoft (affiliate link), which is a very robust and powerful email service provider. It might be a bit much for most people starting out. At the starting level, I’m a fan of both Constant Contact and Mailchimp. Many other people swear by Aweber. I think they’re great, too, but haven’t used them much personally.

Why have an email solution? Because it’s more intimate than interactions on social networks. It’s a way to maintain relationships with people. And no matter what you read about people switching more and more to social networks and SMS as a means of communication, email is still the backbone of the internet. Swing by chrisbrogan.com and you’ll see my email capture form top and FOREMOST on my site. I live by this.

Starting: The Ecosystem: Outposts

I consider the social networks to be outposts. By this, I mean that you do a lot of communicating and connecting on these sites, but never should you consider them primary to your business assets. They are tools to help you do many things, and though you must keep a gentle hand, your foremost goal is whatever you’ve mentioned above. Is it sales? Then sales might START on a social network, but you need them back to the home base to have that transaction.

Which networks do I find work best for business? Your mileage will vary. Here are some thoughts:

  • Twitter – this is the serendipity engine. It’s brief, weird, shouldn’t work, and yet, it’s brought me more business than any other platform.
  • Google+ – the new guy on the block. I read more blog posts telling me this network is failing. It’s growing daily, backed by a vastly wealthy and interested-in-its-success company, and widely integrated into several of the top 100 visited websites we all use. I wouldn’t bet against it.
  • Facebook – I have never ever been successful selling on Facebook. It makes for a good community management page. There are many customer service functions that it can do well. I’ve never moved a single dollar from Facebook into any bank of mine.
  • Pinterest – talk about bleeding edge. This is a visual bookmarking site, widely reported to be unique because it’s very heavily adopted by women (a first in social networks). I think there’s a lot of there there. I’m not an expert on it yet, but especially if women were a key buying element of my business, I would learn fast, were I you.
  • LinkedIn – I’ve come to this: LinkedIn has about 150 million users, of which maybe 5 million use the service well. So, I think it’s a great tool used poorly by over 90% of its users. It doesn’t work well for my business, but I’m told that a steady hand and patience works well here.

That’s it for the “primary” social networks, but know this: to me, the magic these days is in finding niche networks that might serve your business well. If you’re selling hammers, hang out with the contractors and don’t worry about Facebook. Where are they? Google away. That’s what we do.

Starting: The Ecosystem: Listening and Analytics

I believe that the bigger opportunities in developing the digital channel into a human digital channel that promotes relationship-based business comes from the proper use of listening tools and analytics packages. In the case of listening, there are hundreds of systems out there. The current industry standard, I would say, is Radian6. It’s out of some people’s price range, so I’d also recommend Trackur, which is pretty decent, too. For analytics, I really haven’t found the best tool. Most people give me tools that let me count worthless things like views or likes or retweets. I need something more meaty than that. Maybe you’ve got recommendations.

Starting: Wiring This Into Your Organization

First, no matter the size of your business, align the use of these tools with your goals. Then, align those goals with who within the company is responsible for satisfying them. If you have a few employees, and one is responsible for marketing, while another is responsible for customer service, be clear who then touches what to get which results. It’s strange to say, but where many companies get this all wrong is that they put “one phone on one desk” and think they’ve wired up an office.

While we’re on this, realize that you have to have a conversation about what a salesperson will do with a comment found or a tweet or whatever that points to a customer service issue. Likewise, if a customer service person hears a potential sales lead, have the explicit conversation about next steps. This is the kind of stuff that wrecks it all. If you’re a company of one, this won’t be so hard (tee hee).

If you track sales leads, make sure to add spots for things like “blog, twitter,” and whatever else you want. If you are measuring handling times on your customer service calls, or time to resolve, etc, then make sure you account for these new channels. In short: wire it all in.

Starting: Strategy

Simple strategies are all I’ll give you here. For instance, if you want to promote your great home improvement company, then shoot video walkthroughs of before-and-afters on homes you’ve worked on. Write up a blog post, inviting people to contact you for a free 10-point checklist blah blah blah. Promote the post on the social networks you’ve selected. Use your listening tools to see if anyone’s seeking out what you sell. This is the basics of the homebase+outpost strategy.

Another strategy is the “keep community warm” strategy. Maybe this comes in building out a Facebook presence, backed with an email list. In this, you create interviews with people in your buying community. You follow their successes. You praise them. You write posts that help them do even more with your products/services. You answer most comments. You respond to emails via your email list. Your “calls to action” are minimal, but maybe you track sales by region, and/or use your customer relationship management software to match people on the social channels with buyers.

Another strategy is the “fill the funnel” strategy. Whatever metric you use to get more sales, use your digital channel to get more people into that funnel. If people buy based on referrals, then get more referrals. (Read The Referral Engine to do this better.) If people respond after a 30 day trial, then guide people to that 30 day trial.

Beyond that, my company offers strategic advisory and we’d be happy to talk with you about your business needs.

Just the Beginning

This post is already pretty long. Let’s make this a good ending point for now. We’ve talked about some tools, some strategies, some potential stumbling points. You’ve got a lot to chew on, maybe a lot to start learning about.

But what did I miss? What are you wondering that I forgot to cover? What else can I do to help you paint this picture more vividly?

Chris Brogan is an eleven year veteran of social media using both web and mobile technologies to build digital relationships for businesses, organizations, and individuals.

24 February
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The 8 Principles Of Product Naming

Even at the best of times, naming is a contentious and emotional business. Whether you’re naming your baby, your boat, or your brand, the process can breed nearly endless deliberation. Keep these principles in mind as you scout the perfect name.

MAKE IT MEMORABLE 

The search engine has changed everything. Instead of worrying about your spot in the phone book, you need a name that’s relevant and truly compelling. The key to any name–simple or complex, abstract or descriptive–is grabbing attention and staying memorable.

Example: Yummy Tummy Koalas

Intriguing, irreverent, distinctly Australian: Yummy Tummy Koalas instantly conveys the fun factor of this brand.

FILL IT WITH MEANING

Choose a name that tells your brand’s story. Over time, you can expand the meaning of your name and add layers of depth to make it even more powerful–a visual identity, a color, a sound. The more significance your name carries, the more work it will do for you.

Example: Visa

From a word that initially meant only a stamp on a passport, Visa has surrounded its name with a host of associations–travel, access, opportunities, identity, official status–that allow it to tell the right story at the right time.

SAY IT OUT LOUD 

The best names are the ones that people can’t wait to tell their friends about. Names that roll off the tongue invite customers to become your viral marketing agency. Say, shout, and even sing names you’re considering to see which one will echo for years to come.

Example: Schweppes

Happy coincidence? In 1783, Johann Jacob Schweppe opted to name his bubbly, effervescent soft drinks after himself. More than 200 years later, consumers still love calling out his name.

DON’T WAIT TO FALL IN LOVE

Even the best name may not seem terrific the first time you hear it. As your name evolves into a brand, it will acquire more and richer associations. Give the names you’re considering a chance to grow on you–and try to imagine what they might stand for five or 10 years down the road.

Example: Google

Originally a variant of googol, the numeral one followed by 100 zeros, Google has come to represent a playful and innovative culture that delivers everything from email to operating systems.

LISTEN TO YOUR FEAR 

Great names grab your attention by breaking the rules–but a name that defies your expectations may also appear scary. Look past the fear and you’ll find  energy and possibility. That buzz of surprise could be telling you that you’ve found a name that stands out.

Example: BlackBerry

ProMail, an early name candidate for what we know today as the BlackBerry, probably would have been an easier sell in RIM’s executive suite. But once users got their hands on the perfectly sized device, it became obvious which name was the perfect fit.

STAND OUT IN A CROWD 

If you are different, you want to sound different. Use your name to focus on what makes your brand special. Look at your category and where it’s headed. What do customers expect? How can your name signal something new?

Example: W Hotels

In a market dominated by the prosaic names of people and places–Hilton, Marriott, Hyatt, and Radisson–W had the nerve to sound young, energetic, and stylish. Today, it’s the premier destination for business travelers who want to balance style with substance.

TOO MUCH IS NEVER ENOUGH

The first hundred names you think of are likely to be the same ones your competitors tossed around. Use naming specialists to develop thousands of alternatives. To arrive at a name that meets all your objectives, you need a list that’s both broad and deep.

Example: Accenture

Thousands of names were created, hundreds were screened, and scores were considered. One name rose to the top, and now countless conversations center around this brand’s “Accent on the future.”

EXPECT ITS STORY TO EVOLVE

There are always reasons to dislike a name, but you can’t make the right decision if you never make any decision at all. Remember that names are just one part of your brand, and they’re elastic–you can stretch them to mean what you want.

Example: Virgin

As a word, “virgin” brings to mind anything from wool and olive oil to Mary and The Material Girl. But as a brand name, Virgin has come to stand for a provocative attitude that can sell everything from prepaid mobile phones to vacations in orbit.

 

Via Fast Company: http://www.fastcompany.com

23 February
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MSN Launches msnNOW Social Trends App on Facebook, Web and Mobile

msnNOW mobile Main PageOne of the Web’s oldest portals, MSN, is about to dive headfirst into one of the Internet’s hottest trends: Social Media.

No, Microsoft, which runs MSN, is not launching its own social network. Instead, the 17-year-old content destination is unveiling a new social reader, msnNOW, on Facebook, the Web and in a new web-based mobile interface.

The initiative is actually two components. According to MSN General Manager Bob Visse, a team of 20 editors will use a new Demand Dashboard to measure velocity and volume of trending topics across Facebook, Twitter, the Bing search engine and BreakingNews.com (a joint MSN/NBC venture).

Stories that are trending will appear on msnNOW in a constantly updating “Biggest Movers” box. In addition, a team of editors will select topics and stories from among those social (and search) trends and create 100 word write-ups for posts that will appear in msnNOW’s What’s Trending homepage.

The page, which will look pretty much the same on the web and in the new Facebook app, will feature a large main story and a grid of other popular stories below. Visse described it as a “river of real-time content”. Within each area, reader will find small icons for Twitter, Facebook and BreakingNews.com. The presence of each will indicate on which social networks the stories and topics are trending.

These are not icons for sharing these posts, but Visse promised that sharing options would be obvious on the Web site and in the Facebook app, where there will be opportunities to share and comment.

Along with each MSN-created post, readers will find related Bing search terms, Tweets and other content. Not every topic or story will get an MSN write-up. For those, What’s Trending will link to a Bing result, which will also offer a link directly to the original content source. “We give the best of the web regardless of where that content or hot story originated from,” Visse told us.

Visse explained that MSN is targeting a younger “always socially connected consumer who lives an online lifestyle for information gathering and seeking.” That may mean that some of the trending content will be a little edgier than what you traditionally see on the portal. It’s all designed to start a conversation. Even the design has the younger demo in mind. It’s image-centric, with what Visse calls “short, pithy headlines.”

It’s also one of the first times that MSN has launched a new product across three separate platforms at once and, as Visse noted, it’s the first time MSN “has done anything interesting with the Facebook social reader experience.” msnNOW, however, will not launch with Google+ integration, though Visse said Microsoft is open to tracking volume and acceleration on the still young social network at a future date.

Visse calls the msnNOW project a “transformative experience for MSN.” Even so, the design is still decidedly MSN-centric across all platforms. Visse contends that while msnNOW is not yet a Metro design (the cubist-look Microsoft is painting across virtually all of its interfaces), msnNOW’s “component-like design is not a big leap to get a Metro-like design.”

The intention with the current look is for a really good, super-easy-to-use interface. The mobile interface, in particular, is designed for easy touch and swipe consumption across multiple mobile devices (the mobile web site should work well on the latest iOS, Windows Phone and Android browsers).

Though MSN currently enjoys a reported 125 million monthly visitors, with 75 million visiting the MSN portal homepage each month, msnNOW will not take over that hot destination. Visse told Mashable that msnNOW will have a hard and visible link from the MSN homepage and msnNOW content that does make the main homepage will feature msnNOW artwork and insignias.

msnNOW is an interesting bet for Microsoft, the big software company without its own big social network. Can it be the aggregator instead of the creator? And will content and media companies like the 100-word write-ups — or will they think such stories are cannibalizing their content?

Visse, though, has other concerns. “I’m waiting to see how it works out. Did we connect with the younger demo in the way I think we’re going to? Are the edit choices and the way we package them together interesting and exciting for users?” All good questions and Visse acknowledges that he won’t know the answers until they launch the product.

What do you think of msnNOW? Check it out and then give us your critique in the comments below.

 

Via Mashable: http://www.mashable.com

01 February
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97 Ideas for Building a Valuable Platform

Chris Brogan speaks

2012 is the year where social media oversaturation hits hard. We will scale back on our participation in social networks, and we will most certainly scale back who we choose to follow as sources. This won’t be because someone is bad or good. It will be based on whether the connection with that person adds value to the stream of information we’re cultivating or not.

In determining how to deliver value and stay relevant and visible in this new landscape, I’ve written down 97 ideas to help you build a valuable platform. Note: some of this thinking comes from writing a new book with Julien Smith that isn’t out until Fall 2012. Want some up front hints? Read this post.

97 Ideas for Building A Valuable Platform

Start Somewhere

  1. Don’t fret as much about the technology. Don’t have a blog? Start one at WordPress.com or Tumblr.com. If you want more flexibility, get your own WordPress blog by clicking the 4th option on this page.
  2. What are you passionate about? What is useful to others? These two thoughts combined are your best bet at defining your platform.
  3. You might be the “little drummer boy,” worried that what you have to say isn’t worthy. Everyone has something to contribute, especially if you remember to be the real you and not a copy of others you feel are successful.
  4. Get in the habit of writing daily, even if you don’t post daily. Start with 200 words. Then 300. The current best bet for a blog post’s length is between 300-500 words. You can get that.
  5. Remember that there are all kinds of platform-making choices. You can do blogs, video, newsletters, social networks, and many more avenues. What you can’t do is do ALL of those well. Pick a few and work from there. One, maybe two, is a good start.
  6. Don’t be afraid to consider video or audio as part of the mix. We are inundated with text. Why not give all those shiny new smartphones and tablet computers something to consume?
  7. The simplest of messages is often the one we need to hear the most. Paulo Coelho has a world record for how many languages and countries his book, The Alchemist, has been translated into for consumption. The real core of the book is about love and how all things are essentially the same.
  8. People always worry about how often or rarely they should post. The answer is “how often do you have something worthy of tapping into my attention?” Do it that often.
  9. It’s hard to create consistently without inspiration. Read often. Keep your eyes open. Be wary of how your world offers you stories every day.
  10. No matter what other tools you use, make sure you have a website that is your “home base.” Everything else is an outpost. You can spend more time on the outposts, but your goal is to encourage a visit to the home base for a furthering of the relationship.

Click here to download a FREE Introductory Guide to the Genesis Design Framework for WordPress (PDF – 1.4 MB) (affiliate link)

Embrace Brevity

  1. We are in a consumption society. People can barely read a tweet. Keep everything brief. Note how a numbered list helps with this? Do similar things. Think bite-sized.
  2. We tend to overwrite. Most people’s first few paragraphs are throat-clearing, and their endings are weak. Try cutting from the beginning, and making sure the ending of what you write lands well.
  3. Short sentences rule. Read The Shipping News by Annie Proulx. You can’t not write like her afterwards.
  4. In video, the goal is under 2 minutes, unless it’s a speech or an interview. A trick: you can break up videos with your own “commercials.”
  5. People can barely read tweets. If your blog post is super long, make it worth it.
  6. Writing commentary about other people’s ideas is great – occasionally. Start formulating your own brief ideas.
  7. Want to master brevity? Learn how to create useful posts on Twitter. It spreads to other mediums quite well. Participate in a few hashtag chats like #blogchat on Sunday nights (US time).
  8. If you can say it with fewer words, do so.
  9. Think of ways to “chunk” your content, so that people can consume it. We’re consuming more and more on mobile devices. How will you serve that marketplace?
  10. Email newsletters were born to be brief. One “ask” per email is plenty.

Video. Video. Video

  1. Find a video recording tool and start using it. It can be your laptop. It can be a standalone like the Kodak PlayTouch. Whatever. Just start recording. Practice getting comfortable. Delete the first dozen until you feel like you can look at the lens.
  2. Get a YouTube account. You can use any other platform you want, but you must also use YouTube. It’s the #2 search engine in the world. Why would you NOT use it?
  3. Practice recording daily. Practice publishing weekly. Even if it’s just a few minutes. (It’s better if it’s just a few minutes.)
  4. Remember that brevity rules. 2 minute videos (or even shorter) get much more play and have many more views until the end than long videos. Yes, interviews are a different beast. Break them up with “commercials” or other ways to segment them.
  5. You can edit just fine in iMovie or Windows Movie Maker. If you graduate to Final Cut Pro or Sony Vegas or whatever, great. But don’t worry about that at first. Just start with the simple and the inexpensive.
  6. AUDIO is the secret to better video. People forgive a lot of visual mess if you have solid audio.
  7. How I learn more and more about video comes from watching and dissecting how others do what they do. Find interesting video shows (or TV shows) and figure out how they get what they get.
  8. Remember: start somewhere. You don’t have to do amazing video. You have to start telling a story that reflects you, and that is helpful to others. This is the core of a humble platform.
  9. Interviews are a great way to get started in video, because you can ask others to talk about themselves. Learning about others is often helpful to people.
  10. The more you practice with video, the more you’ll see rewards. We are a visual race, we humans. But don’t forget to add text in the post that contains the video.

Ideas Drive Platform
Julien Smith and I are writing a book spends a lot of time talking about this. It comes out in fall 2012.

  1. If you’re the same as everyone else, how will we notice you? Ideas need contrast to make sense.
  2. The best ideas are the ones people can take and make their own. Give your ideas “handles” and let people take those ideas with them when they go.
  3. If you can clearly articulate your ideas, even simple ones work well.
  4. Sharing other people’s ideas helps show that you don’t feel you know it all. (Humble, remember?)
  5. Sometimes, a question makes for a great idea. I’ve learned plenty from admitting I don’t know something.
  6. One amazing idea trumps a lot of little ideas. And yet, usually really little ideas can be amazing. Sir Richard Branson’s biggest business idea is to keep his companies small. For a long time, only the airline bucked that trend.
  7. To come up with great ideas, read and listen to other people’s great ideas. To make your ideas great, share them as often as you can.
  8. Hoarding ideas is like stashing ice cubes under your mattress for later. Use them when you get them, and share them liberally.
  9. Never worry that someone else “stole” your idea. Ideas are free. Execution is what makes you money. I’ve met countless bitter people who “invented Facebook” years before.
  10. We love learning from people who have interesting and positive ideas. It’s harder to keep an audience, if you’re forever in the negative and griping camp.

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Be Yourself

  1. The more I act like myself, instead of like what I thought the world wanted, the more successful I become.
  2. Realize that there’s a “hot mess” line, meaning that you have to filter the “you” that you put out there a little bit. People don’t want to hear every woe and misery in your life. (Most times. Dooce not withstanding.)
  3. Realize that being yourself means you won’t be everyone’s cup of tea. Embrace that.
  4. The “yourself” that most people want you to be is the one that they can learn something from. And yet, if that’s not what you want to be, disregard me and be yourself.
  5. Part of being yourself is untangling from other people’s expectations. This is a very difficult matter, and yet important to building your platform.
  6. “Be yourself” doesn’t mean be only about yourself. Connecting with and caring about others is always a trait that earns more attention.
  7. It’s great to have a lot of passions. When displaying this via your platform, try to tie them to a larger storyline so that people understand how they connect.
  8. Never let your shortcomings become your reasons why not. Richard Branson is dyslexic. Ryan Blair went from gang member to millionaire success story. Excuses are Band-Aids on wounds that don’t exist.
  9. Marsha Collier said it best: “You can’t build a reputation on what you’re going to do.”
  10. Start where you are. Lots of people worry that everyone’s so far ahead. Those people? They started somewhere.

Humble Is Better Marketing

  1. It’s better to focus on helping and creating useful information than it is to seek and share praise about yourself.
  2. Promoting others does more for your reputation and reach than promoting yourself.
  3. Share other people’s great work, and create great work. Yours will be shared, at some point.
  4. Leaving comments on other people’s sites with your links and promoting your stuff is poopy. It smells of desperation. Don’t do it. The only exception is when you’re invited to do so.
  5. Ask about others first. The most famous people I’ve met do this and do it well. Both Sir Richard Branson and Disney CEO Bob Iger asked me about me before I could start my interviews with them. In both cases, they were sincere and interested. Learn from the big dogs.
  6. The more you care about the success of others, the more you will be successful.
  7. Being humble isn’t a marketing plan. It’s a requirement for doing human business.
  8. Humble doesn’t mean “forgotten,” nor does it mean self-destructive. If you’re too humble, that’s also called “invisible.” Realize when the right times to chime in might be.
  9. Yes, occasionally, it’s great to pat yourself on the back.
  10. Remember that praise and criticism are the same: other people’s thoughts that shouldn’t sway your overall mission. (We tend to accept praise but loathe criticism. Learn to loathe it equally.)

Your Three Roles

  1. Whether or not you want to be, you are now in sales and customer service, along with whatever your main goal or drive might be.
  2. If you want your platform to succeed, you have to become comfortable with selling. Sell yourself. Sell your product. Whatever you’re looking to do, learn how to be open, clear, and honest with how you sell.
  3. Customer service (and use this term broadly) matters. If you’re selling something, serve those who are your customers. If you’re hoping to sell, realize that how you treat your prospects is how you should treat your customers.
  4. Marketing is part of sales. If you’re not finding ways to promote (humbly!) your ideas and your goals via your platform, you’ll not get the chance to have sales.
  5. Listening and responding are core to customer service. It’s amazing how many people miss opportunities simply by missing a reply. (Happens to me, often.)
  6. The old “ABC” from Glengarry Glen Ross was “Always Be Closing.” The new ABC is “Always Be Connecting.” Networks are what make selling easier. Your platform is part of how you network.
  7. Customer service also means sometimes learning who isn’t the best customer. It’s a tough moment when you have to let a customer go, but often times, this leads to improved success. (Tread cautiously here.)
  8. Most small businesses split their time in thirds: 1/3 prospecting, 1/3 executing, 1/3 serving your customers. That’s a good model for us, too.
  9. If you’re doing it right, all three roles complement each other. We buy from people we know. A platform helps with that. Serving the people you care about, your community, is just what comes with the territory.
  10. No matter how busy you are, if you’re not doing one of your three prime roles, you’re not working on your business or your platform.

Overnight Success

  1. Building a platform takes time. Years. But you have to start somewhere.
  2. Doing the work requires more time and effort than not doing it. Unemployment is also easier than working.
  3. No one ever hands you success. Even those stars you sneer at, saying “but they had ____” , really have to earn it.
  4. Success, as I define it, is the ability to choose how you spend your day, and a full belly.
  5. It takes a lot of “kitchen table” time to find ideas that can bring you success. But you need to test those ideas out at the “lemonade stand” to know whether they have any play in the marketplace. And ultimately, the beauty of this platform you’re building will be that it provides a “campfire” around which you can gather and further develop the community. (Something that Julien and I have been musing over for years.)
  6. There are very few successes in the world that happened as solo acts. You need a team, a network, and a lot of goodwill.
  7. Success doesn’t just show up. It comes in tiny molecules daily. If you didn’t work today on building success, how will it come to you tomorrow?
  8. Success is also about knowing what not to do, and what to cut out. Success is about stripping down to the core of what you can do for the world. This takes work.
  9. Never mistake popularity for success. There are plenty of popular people who still haven’t made it.
  10. Success never comes to those who don’t put in the work. If this seems like a lot of repetition, it’s because this one lesson is often skipped over.

What to Talk/Write About

  1. Write about your potential audience or buyer more than you write about yourself.
  2. Sometimes, the best posts or videos come from the frequently asked questions people have.
  3. Share more than just a few tiny tidbits. People know if you’re trying to lure them in deeper.
  4. Interviews make great content, but only if you ask great questions.
  5. Product and service demos can be interesting.
  6. Testimonials are good to talk about, but ESPECIALLY if you can highlight the hero, your customer, and not your product. Meaning, talk about a successful ____ customer, but don’t talk as much about the product as you do them.
  7. Personal posts can make for really great content. And by personal, I mean, connect people with who you are and what you are about outside of your professional role. What else are you into?
  8. Point out the great people in your community. Posts or interviews really make this happen.
  9. Deliver instruction. Teaching someone how to do something never goes out of style.
  10. Don’t forget to do the occasional series.

What to Avoid

  1. Any post bragging about how great you are is a wasted post. You want to feel proud, but it’s just hard for people to feel it with you, unless you’ve built the relationships first.
  2. Posts that are selling, but that are masked such that they don’t appear to be selling aren’t good business. If you’re going to sell something, be clear about it.
  3. Try never to say “you guys.” Address one person, a very important person.
  4. Try never to write about us and them.
  5. Want to wow people? Don’t write nasty posts about your competitors.
  6. Don’t worry about link-baiting. Worry about becoming a trusted and valuable resource.
  7. Before you blog or shoot video in anger, rethink whether it’s worth it.

In the end, it’s up to you. Yes, this will take work. No, this isn’t simple. Yes, there will be mistakes. But I feel that the world is shifting from simply “use of social networks” into “seeking of value.” This is some of the way you can attain that.

What’d we miss?

Chris Brogan is an eleven year veteran of social media using both web and mobile technologies to build digital relationships for businesses, organizations, and individuals.

17 January
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Foursquare, Google, And The Search Schism Of 2012

Earlier this week, Google launched Search+, and immediately the tech world cried foul. The new features heavily promote content from Google+, the company’s social network, at the top of its search results, all but turning the search engine into a massive advertisement for one of Google’s own products–a big no-no if you’ve been paying any attention to Google’s antitrust hearings.

But Google executive chairman Eric Schmidt says the search engine isn’t favoring Google+ content; rather, it would treat content from Twitter, Facebook, and other social networks equally in its search results–that is, if Twitter and Facebook would only grant it access to their data.

It’s a smart but incredibly shady move on Google’s part. On the one hand, Google has made it sound like it has fairly offered to index competitor social data in its results; on the other hand, Google is essentially extorting these competitors for their social data. If Facebook and Twitter ultimately decide not to permit Google access to their data, that’s great news for Google, which will get to promote its own social network in the billions of queries it receives daily; and if Facebook and Twitter ultimately decide to permit Google access to their data, then that’s great news for Google, too, since Google will improve its social search, and eliminate any competitive edge from Facebook, Twitter, Bing, and any other social or search networks.

Today, we see the result of this new world Google has created. Foursquare unveiled its own personalized search engine on Thursday, taking advantage of the startup’s bread and butter: the 1.5 billion user check-ins it mines for location and merchant results. Now, by heading to Foursquare.com, users can search for local restaurants or bars or trips based on this data. Essentially, this is Foursquare’s version of Google Maps, and it’s an indication of how fragmented the future of search might become.

Before, search was always performed in one place. We’d head to Google, Yahoo, or AskJeeves, search engines that would crawl the web and index every page for us. But now, as the data these engines mine becomes proprietary and more valuable to its owners, Google and modern engines such as Bing are losing access to indexing that data. So, if you want to search the social graph, you must go directly to Facebook. If you want to see real-time news and status updates, you search on Twitter, which ended its data-sharing agreement with Google last summer. And if you want mobile and location data, does Foursquare have any plans to share its data with Google or Bing?

“No,” says Alex Rainert, Foursquare’s head of product. “We’re focused on search around the intersection of social and local.”

While Rainert says it’s hard to speak to the larger strategic question, as a consumer, he does feel that “you expect to go to a place like Google or Bing and find the best content you’re looking for.” But the more data becomes core to the businesses of Google’s competitors, the more fragmented search will become. So you’re not only heading to Facebook, Twitter, and Foursquare for their social data, but you might also be heading to Kayak for travel searches or Instagram for images or LinkedIn for professional networking.

For this reason, these services can’t give into Google and let the search giant index their data. “In effect, Google would be forcing them to hurt their business if they were to open the data up,” argued M.G. Siegler in a blog post.

That’s why Google has developed Google+ to compete with Facebook and Twitter, and why it’s acquired companies such as ITA to compete with engines like Kayak. It’s why Bing has worked hard to partner with Facebook, Twitter, and Kayak.

And it’s why with Search+, Google has caused a tremendous amount of controversy, and potentially an issue with the FTC, for promoting its own product in its search results.

“For years, people have relied on Google to deliver the most relevant results anytime they wanted to find something on the Internet,” Twitter said in a statement. “Often, they want to know more about world events and breaking news. Twitter has emerged as a vital source of this real-time information, with more than 100 million users sending 250 million Tweets every day on virtually every topic…We’re concerned that as a result of Google’s changes, finding this information will be much harder for everyone. We think that’s bad for people, publishers, news organizations and Twitter users.”

Responded Google, in a post on Google+: “We are a bit surprised by Twitter’s comments about Search plus Your World, because they chose not to renew their agreement with us.”

If you want to find that post, feel free to search on Google.

Image: Flickr user CowGummy

Via Fast Company: http://www.fastcompany.com

13 January
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Mais Non! France’s "Free" Cell Phone Service Will (Likely) Never Work In The U.S.

This week saw the launch of what could be seen as a revolutionary cell phone service in France. Contingent on a couple of rules, Free.fr is offering an all-but-free cell phone service that promises truly unlimited data, voice, and SMS monthly tariffs. At the very least, the disruptive innovation is seen likely to kick off a price war with existing carriers, which is good for consumers. But recent news developments suggest Americans shouldn’t hold their breath for the same sort of innovation any time soon–the existing carriers would strangle it.

Free.fr is an established broadband provider in France, but it’s got expansionist plans that leverage its network to produce a wholly new service: Cell phone connectivity. Founder Xavier Niel, as GigaOm notes, has been working on the plan for a while, starting with a flat-rate broadband service with IPTV and free wired phone calls on the top of its core data system (essentially because all these things strapped onto a notional “Internet service” are all but identical sorts of digital data). Free.fr was largely seeing its services as a clever vanilla data pipe into user’s homes, with additions like TV as a deal-maker for its millions of subscribers.

Niel applied for some mobile phone spectrum during a process back in 2007, and has now rolled out Free.fr’s newest and most disruptive offering. By using the install-base’s home routers, which are both Wi-fi hubs and set-top boxes for each subscriber household and free-access wireless hubs for nearby roaming users (similar to Fon’s model, or other systems in other countries like Portugal’s Zon boxes), and by issuing new boxes which are also cell network femtocells, Free has a wireless network that has potentially very broad coverage and an impressive flexibility and redundancy: Data is routed over Wi-fi for preference, but then the femtocells are also present for improved accessibility. The complex, layered system lets Free offer, for an impressively low fee of €20 ($26) a month (less if you’re a Free subscriber), free phone calls to tens of countries and both unlimited mobile data access and SMS sending. And it’s “sans engagement”–without contract.

There are plenty of potential blockages ahead on Free.fr’s roadmap to success, and some are even questioning how on Earth it’ll wrangle a profit out of its offers. But it’s so very clever and devastatingly cheap, it’s bound to push bigger established cell phone carriers like Vodafone to compete on at least some sort of pricing or facilities-offered basis. And that’s great for French cell phone users.

If you’re a U.S. cell phone subscriber you may have to pick yourself off the floor at this point. In an environment where U.S. providers (apparently with Sprint as a bit of a stand-out exception) are reneging on promises to unlimited mobile data, where SMS fees are still a wicked add-on to everyone’s monthly bill–just as the U.S. is going text-crazy–and even giants like Verizon try to nickel-and-dime every customer, Free’s model is contrarian. Could a model like Free’s ever work in the U.S.? Technologically it’s entirely possible, although coverage may be an issue in some of the more so-called “remote” regions of the U.S. where even broadband penetration is weak. But it seems unlikely. Not least because of recent revelations about Google’s and Apple’s plans to totally disrupt the cell phone industry.

For example: Steve Jobs, in the early days of the iPhone project, imagined that Apple could blanket the U.S. with a cell phone network all of Apple’s own. It would’ve been Wi-Fi based rather than GSM or CDMA (recognize that from Free.fr’s model?), and Jobs tried for three years to negotiate, bully, and finagle it into existence. It failed. Instead Apple forced AT&T to accept some very unusual terms as part of its exclusive deal–like zero AT&T branding on the Phone, and no modifications of the OS…and then rolled these terms out across the world to challenge accepted carrier practices. It’s not as revolutionary as a carrier-obsoleting wireless grid, but it’s a start, and Apple’s been trying similar apple cart-upsetting plans since.

Google too, it’s now known, had planned for its original own-brand Nexus phone, sold via its own carrier-independent online store–to be a super-cheap disruptive device, perhaps even offering zero costs for the device and some of its uses thanks to deeply-embedded social-informed advertising. Would you accept frequent ads in your cell phone experience in exchange for a zero-fee, or at least dramatically smaller, monthly bill? Our money is on about 50% of the public saying yes to that. But reports suggest that Google’s efforts were stymied in no small amount by the cell phone carriers themselves, reluctant to cede any sort of variation on their business model.

Since then Google has seemed to play along with the carriers much more than you’d perhaps expect for an open OS, and has caused recent headlines like “Why I hate Android” due to the seemingly broken promise of the supposedly unrestrained OS from a company who’s motto is “Don’t be evil”–no matter how awkwardly Google tries to defend it.

Are the carriers really that wicked? You may be tempted to think so when you consider that Verizon is blocking Google’s Wallet on its version of compatible Android phones, citing security issues–but really it’s because it’s in a consortium to promote a different model for the future of digital payment (a revolution that could actually change your life more then you think). More grist to this mill comes from fresh revelations from Motorola’s CEO Sanjay Jha, who this week noted, “Verizon and AT&T don’t want seven stock Ice Cream Sandwich devices on their shelves … The vast majority of the changes we make to the OS are to meet the requirements that carriers have.” In other words, rather than supporting a stock, uniform edition of Android–which would enable much better cross-platform compatibility, better apps and a more consistent high-quality user experience–the carriers are forcing makers to tweak and customize Android to suit their (not necessarily technical-minded or user experience-forward) agendas, which explains all those own-brand carrier apps that smatter your home page.

Nokia, desperate to make a comeback into the smartphone world with its partnership with Microsoft, is also promising unique phones to each of the U.S. carriers it’s doing business with. Is that a good thing? You may argue yes, because it means the phones could be tailored to the special sweetner offerings of each carrier, tricks like a music service, app store, or what not. But if you take a broader view, this is rather odd. Nokia and Microsoft are spending countless millions to hone, refine, and polish their phones–from both a hardware and software point of view, because it’s the synergy and user experience that’s important as Apple’s proved and as Microsoft has agreed with–and they’re about to let a mere datapipeline operator dictate how some of that will work.

If one of the biggest companies in the world, Apple, and the global giant of search engine tech and owner of the most-prevalent smartphone OS, Google, can’t break the stranglehold of the U.S. cell phone carriers on the market, let alone chip away at their armor-clad business models, then you’re allowed to sadly consider that it’s unlikely that a model ilke Free.fr’s would ever manage to shake up the U.S. industry in the near term.

Image: Flickr user greyloch

Chat about this news with Kit Eaton on Twitter and Fast Company too.

Via Fast Company: http://www.fastcompany.com

04 January
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What Job Seekers Need to Know in Today’s Digital Market

Jindrich Liska is founder and CEO of Jobmagic, a leading social recruiting platform which enables employers to hire candidates on Facebook, Twitter and LinkedIn. Jindrich has pioneered many social recruiting approaches which are now used worldwide by brands such as Disney, J.Crew and Compuware.

The 2011 job market is ending on a positive note. With unemployment shrinking to a mere 8.6% — its lowest level since May 2008 — and a steadily growing economy, businesses are planning on hiring and recruiting even more as their confidence in customer demand builds.

In this new, growing market, those seeking their next dream job should cultivate their presence and contacts strategically in places where employers will be on the lookout for the best talent. According to the MSU survey PDF of more than 3,000 companies conducted last month, social media has flourished as a burgeoning recruitment strategy, becoming a more mainstream approach for companies of all sizes and industries, even the most conservative. For job seekers, social media platforms such as Facebook, LinkedIn, Google+ and Twitter have established new ways getting discovered by employers, as well as directly reaching recruiters and hiring managers.

Here’s the scoop on what job seekers should know in order to be successful in today’s digital job market.


Your Social Media Profiles Are as Important Your Resume (If Not More Important)


The MSU report asserts that 36% of companies surveyed are using social media for recruiting. In today’s competitive market, recruiters look for the most current information on candidates, which is readily and easily available on social networks. Job seekers should actively include links to their complete and up-to-date Facebook, LinkedIn, Google+ and Twitter profiles in their applications. When creating your profiles, do not just import your resume — it often contains too much detailed information. Rather, build your profile from scratch with a concise description of your prior experience to grab a recruiter’s attention. To make yourself more discoverable, search engine optimize your title and skills.

Be sure to use social news streams as a dynamic extension of your traditional resume. Employers are interested in candidates who are passionate about their work. Job hopefuls should share interesting and relevant news about your industries and areas of expertise, demonstrating their knowledge and establishing yourself as an essential player in the fields. While the social news dialogue ought to maintain a professional tone, you should also reveal yourself to be a fun, authentic individual.


80% of Success is Showing up


Social media enables us to stand out, to be more noticeable, to differentiate ourselves from the masses and to tell the whole story behind and beyond a one-page resume. When contributing to your news streams and profiles, choose current topics of interest, start participating in discussions about your professional field and industry trends, and share your own hands-on tricks of the trade. Many companies are now making use of Facebook Pages that are dedicated exclusively to careers and hiring. These pages are generally run by recruiters and talent acquisition professionals that are looking to attract and hire candidates. Savvy job seekers should make use of these pages and proactively ask questions about job openings, the specifics of a company’s interview process, or any upcoming career events. Responses are generally instantaneous, and you will quickly establish connections within the company.

Additionally, every field has its own industry thought leaders broadcasting on Twitter. You should follow the influencers in your field, contribute to the discussion and share it with others who might be interested. Take advantage of @-mention feature to keep participants engaged and include hashtags to increase the visibility of your tweets.

You should also join LinkedIn Groups related to your field or moderated by a company you are interested in. Since hiring managers are always on the lookout for team players, you should establish a reputation by sharing your opinion, answering questions and offering advice in the group discussion forums. Join specific company groups to gain additional insight and keep up on the latest hiring news. Recruiters are very active in these groups, and taking steps to establish a positive LinkedIn presence will help to assure that you get a call.


Social Networks Enable Direct Interaction


There was a time when contacting recruiters on job sites and boards was difficult, and proactively reaching out to hiring managers was nearly impossible. Social media has created a culture of openness, and has all but eliminated the ‘black hole’ that resumes have fallen into for decades. Many companies even highlight their recruiters on job postings; not only can you contact a recruiter directly, but you can often view recruiters’ and hiring managers’ social media profiles before contacting them.

Job seekers need to connect to recruiters who are hiring in their field and location. If you don’t know them directly, subscribe to them on Facebook or follow them on Twitter to stay current on all job openings, and work towards developing a positive relationship with them.


Your Networks Help You Find Jobs (and Help Employers Find You)


More companies than ever are cutting their job advertising budgets, opting to channel their recruiting efforts through referral hiring. The MSU report indicates that 44% of companies use referral hiring, and 49% tap into alumni networks in order to recruit. Companies are drawing on their employee’s social networks to share jobs and attract the most qualified candidates. The more extensive your personal network is, the greater your odds of encountering these unadvertised job opportunities.

Grow your networks by reaching out and connecting to people with whom you have either professional or personal relationships. If you don’t know the person well, begin by subscribing to their feed or ask a friend for an introduction. As in real life, opportunities can arise from any connection — a co-worker, a friend, a neighbor, etc. Many companies publish their job openings and career events on their Facebook Pages, so connect to the pages of companies that are of interest to you to start receiving active job openings in your news feed with little effort.

With the economy on the mend and hiring rates rising, job seekers should not hesitate to break into the social media sphere. Facebook, LinkedIn, Google+ and Twitter offer an abundance of ways to connect with companies, foster your professional reputation, gain exposure to job postings, and ultimately, realize your professional aspirations. Establish your online professional brand and presence now. Your dream job is waiting for you.


Via Mashable: http://www.mashable.com

31 December
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The Web’s Most Buzzworthy Questions of 2011

Whether it opens the doors of knowledge or turns us into lazy researchers, the web can instantly gratify most inquiries. So when we wondered which questions weighed heaviest on the minds of Internet users this year, we naturally turned to the same Q&A sites that they did.

We asked Formspring, Ask.com, Quora and ChaCha to compile lists of their most popular questions of 2011. Since all of the sites take different approaches to Q&A, we let them choose their own criteria for what constitutes “popular.”

Whether it’s possible to become Batman (it doesn’t look good) to who started Occupy Wall Street (debatable), here’s what the web wanted to know this year.


1. Quora


What it is: Quora is a crowdsourced social Q&A forum that tends toward long-form answers.

Criteria: The most viewed questions.


2. Ask.com


What it is: Ask.com is a Q&A platform turned search engine turned back to Q&A platform. It directs questions to people who are likely to have the best answers.

Criteria: The top “trending questions” posed by Ask.com’s 60 million users from Jan. 1, 2011 to Dec. 14, 2011. Ask.com defines trending questions as those that are posed and viewed most frequently by users.

Health, Nutrition and Fitness:

  • 1. Healthcare Plan: Is the healthcare plan unconstitutional?
  • 2. Health Insurance: How can I get affordable health insurance?
  • 3. Juice Cleanse: What’s the best juice cleanse?

TV and Movies:

  • 1. Kim Kardashian: Was Kim Kardashian’s wedding fake?
  • 2. Oprah Winfrey: When is the Oprah finale?
  • 3. Regis Philbin: Who is replacing Regis Philbin?

Technology:

  • 1. iPhone: When will Apple release the iPhone 5?
  • 2. Google: How can I join Google+?
  • 3. Facebook: How can I keep my Facebook wall private?

Business:

  • 1. Occupy Wall Street: Who started Occupy Wall Street?
  • 2. Facebook: Is Facebook going public?
  • 3. Unemployment: Is the unemployment rate getting lower?

3. Formspring


What it is: Formspring is a social Q&A platform that lets users ask and answer questions.

Criteria: Most “smiles” to a response. Smiles are similar to Facebook Likes.

    • 5. When was the last time you listened to that little voice in your head and what was it? Five minutes ago and it told me to eat 14 Oreos, which I did. – Sarah Lane, 1,182 Smiles.
    • 4. Who do you look up to? <>People taller than me. – Fred Figglehorn, 1,327 Smiles.</>
    • 3. When in 2012 is the part 2 of Breaking Dawn on screens? November 16, 2012 – Taylor Lautner, 1,453 Smiles.
    • 2. What do you think of Brazil? I love Brazil! – Enrique Iglesias, 1,702 Smiles.
    • 1. Who’s the smartest woman you have ever known? Justin Bieber – 30H!3, 3,358 Smiles.

4. ChaCha


What it is: ChaCha is an ad-supported service that employes 180,000 freelance “guides” to answer your questions immediately.

Criteria: Most answered questions (in no particular order).

      • Is Justin Bieber a father?
      • What are the lyrics to Super Bass by Nicki Minaj?
      • When will The Hunger Games come to theatres?
      • What is a Gleek?
      • Who is Steve Jobs?
      • When does Modern Warfare 3 come out?
      • Is Osama Bin Laden dead?
      • How did Amy Winehouse die?

Image courtesy of iStockphoto, fotosipsak

Via Mashable: http://www.mashable.com

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