07 September
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Law Enforcement Meets Social Media [Infographic]

It seems like law enforcement officials have always had sort of a rough time of things, probably from the very beginning of the profession. Most people tend to have an automatic reaction to seeing or interacting with police, and the general reaction usually tends to fall along the lines of either fear or anger. This, of course, makes the law officer’s job far more difficult as they try to deal with people who are doing their best to either lie to the police or just outright elude them.

While these problems that face law enforcement will likely never be solved entirely, police officers now have a powerful new ally in dealing with those suspected of criminal activity: social media.

It would seem like basic knowledge (and really just common sense) that if you’re going to do something that would be considered illegal where you live, you shouldn’t post it on your Facebook page for anyone to see. It should really be that simple, logically. A staggering amount of police officers and law enforcement agencies, though, are now using social media to get pertinent information on suspected criminals, because they and their friends talk and post openly about it on social sites. Really.

Today’s infographic from PoliceOne.com outlines the growing use of social media as a tool for officers to do their jobs more efficiently. More than 70% of law enforcement departments throughout the U.S. frequently use social media as a tool, including agencies on the Federal, State, and Local levels.

For more information on the growing social media trend among our nation’s law enforcement refer to the infographic below and be sure to share your point of view in the comments. [Via]

Via DailyInfographic: http://dailyinfographic.com/

16 July
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5 Contrarian Lessons From Successful Entrepreneurs

This article is written by a member of our expert contributor community.

There’s something special about entrepreneurs whose startups take off and those whose stay small–starting with how they begin.

In studying successful entrepreneurs for my new book, Breakthrough Branding, I was struck by a series of contrarian habits that set them apart. Here are five contrarian lessons that I learned from them.

1. Think “small” rather than search for a “big idea.”

Contrary to everything we’ve heard about finding a “big idea,” there’s a fundamental paradox in business. Big ideas are small–simple, focused and different so they can occupy a specific niche and dominate their category. Kevin Systrom was building a location-based mobile business like FourSquare, but found that only one piece of it, the photo app, was different and had real traction with customers. So he focused on the photo app, named it Instagram, and became insta-rich. If you can’t write your business idea on the back of your business card or explain it to a ten-year old, you probably have a big, bad idea.

2. Use the start-up phase–the so-called Valley of Death–to take risks and experiment.

Rather than follow conventional wisdom and be cautious at the beginning, brand-building entrepreneurs use the “the Valley of Death” to experiment and tweak their fledgling idea. You can die in the valley, yet growth entrepreneurs realize this starting period is the most valuable time because you can create tremendous value out of practically nothing. When Mark Zuckerberg launched Facebook, he thought small and experimentally. He began with students at Harvard and tinkered and experimented with the site to create a different user experience and then started expanding.

3. Realize that when people say, “You’re starting what?” that you’re on to something.

Most people will tell you that you’re crazy when you present a fresh idea, so you have to be a contrarian to forge ahead anyone. You need to realize that you have a viable business idea when you find the “white space,” which is just a new need in the marketplace that no one is filling. In 1980, Fred Carl Jr was designing a new home kitchen and his wife, Margaret, wanted a heavy-duty range like her mother’s 1947 Chambers range. They weren’t made anymore so Carl looked into restaurant ranges; but they weren’t suitable for homes. So Carl decided to make one. All the major manufacturers told Carl that no one would want a commercial-style range for the home. Everyone thought he was crazy. That’s when Carl realized he had a good business idea, and named his range, Viking, because it was strong and enduring.

4. Listen to their heart and emotions as much as their intellect.

Successful entrepreneur want to make money, sure, but your goal has to be more than just making money. Finding your business idea is about finding your purpose. Your goal must be tied to your deeper story, your sense of destiny for yourself and your business. Innocent was launched by three Cambridge University graduates who quit their jobs in 1998. The small idea behind Innocent is authenticity, as their tagline says, “The fruit, the whole fruit, and nothing but the fruit.” Its brand personality is playful and interesting, and in the early days Innocent experimented with labels listing ingredients such as “banana, orange. and a lawnmower” that got them tremendous publicity. After a few years Innocent became the top smoothie brand in the United Kingdom and recently sold a stake to Coca Cola.

5. Create a new trend or category rather than fit into the market.

Growth entrepreneurs keep a pulse on what’s happening but don’t try to fit into the market–they try to appeal to where their customers are heading. They have what I call an “outside-in” orientation. They begin with the larger context–the outside–and work inward. After getting his MBA from Stanford, Joe Coulombe acquired a convenience store chain called Pronto Markets. In the mid 1960s he was intrigued with an article in Scientific American about how many baby boomers were going on to college. That article gave Coulombe his small idea. He speculated that those well-educated boomers would want a more sophisticated–but offbeat and fun–food-shopping experience. His name was Joe, so he decided to call his high concept grocery store Trader Joe’s.

These five lessons are simple but contrary to the way most business owners operate. They’re not obvious to many business owners because they are counterintuitive. That’s why they are so important.

Image: Flickr user Zorin Denu

Via Fast Company: http://www.fastcompany.com

16 March
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This Week In Bots: The Real Life Avatars Edition

ghost in shell

Bot Vid: Quadrotor. James Quadrotor.

The University of Pennsylvania’s GRASP lab has done it again–another quadrotor video that’ll make you gasp. This time the team has taught a swarm of quadrotors to play the James Bond theme tune on a selection of musical instruments. It’s astonishing, and even comes with its own special Bond effect light show. On a more serious note, the swarm precision here demonstrates how hugely complex tasks could be performed by groups of these machines. And the drum-tapping bot is a hint at how quadrotors may find a use performing repairs or clean-up jobs on the outside of structures like skyscrapers.

Bot Vid: Morpheus Moon-Bound

Remember this crazy plan to get a Robonaut android strolling on the surface of the moon as cheaply and bureaucracy-free as possible inside a 1,000 day window? It’s still motoring along on the DL inside NASA, and now has evolved from being merely “Project M” to being “Project Morpheus.” Just this week the totally new rocket engine of the lander vehicle got its first firing test. Fingers crossed that the next stages of the project click into place just as smoothly.

Bot News

Robots in Fukuskima. Robots are again putting themselves to use rolling around the poisonous, radioactive wreckage at the Fukushima reactor site in Japan. This time the new machines, Quince 2 and Quince 3 are actually sporting enhancements made after Quince 1′s trip into the radioactive hot zone last year–disaster begetting innovation. The two bots performed dust sampling and radiation and temperature measurements, and Quince 3 even has a 3-D scanner aboard to enable super-accurate assessment of the structures inside the smashed buildings. The goal is to garner enough information to make it possible to retrieve fuel rods in the near future.

Robots that find things. One of Japan’s newest robot developments is EMIEW2, and though the child-sized droid looks a little comedic it has a power that may make it the most immediately useful household robot yet: It’s imbued with AI that lets it scan and recognize many objects around it, including human faces, and remembers where things are and where you move them too. Thus if you quiz it about where your wristwatch is, it’ll probably have scanned it and remembered that you put it on the table absent-mindedly. EMIEW2 is a tech test-bed, and thus won’t be sold, but the skills it possesses will be vital in medical environments and when robots are used in homes for the elderly.

Open source robo-surgeon. University of Seattle researchers are trying something that could revolutionize surgery: They’re releasing a flock of robot surgeons into the wild and they’re open-sourcing their operating code. The machines are called Ravens, and originally they were developed as a compact tool for battlefield medical interventions–compared to machines like Da Vinci they’re small, pretty portable and relatively cheap (costing around $250,000 verus Da Vinci’s $1.8 million). The devices hit research institutions around the U.S. recently, and the goal is to foster real innovation in making these robot surgeons better at their jobs, and perhaps better than fumble-fingered fallible human surgeons.

Bot Futures: Man In The Machine

When you think about robots and humans interacting (oh, just admit it — you do!) your mental image is probably of a telepresence robot. But a Russian entrepreneur has revealed plans that are altogether more sci-fi like.

Dmitry Itskov, it’s been reported, hired a hundred scientists to work on a project he’s called Avatar, after James Cameron’s epic film. The name is no mistake: Itskov plans to transplant a human mind into a robot’s body inside a decade–the ultimate man-machine interface.

Itskov’s plans are staged: At first just a human brain would be transplanted, living inside a life-support system inside an otherwise all-robot body. Later he plans to download a human consciousness into a wholly artificial brain, and ultimately forsees a holographic body may be possible. It’s a pathway to immortality, he suggests.

Suspend disbelief for a moment, and you can see the plan has merit: Disabled people or those with a terminal illness would be able to live totally different, longer lives. And soldiers could be super-powered, with in-built radar, armor and so on. Exploring space or other planets wouldn’t be such an issue. And so on.

But now bring that disbelief roaring back. Side-stepping the ethical and legal issues this sort of development would raise, imagine what would happen if (after first working out what a human consciousness is, and how to access it to “download”) you did echo a human mind into a robot body. The human would remain alive, and ultimately, inevitably face death. There’s no immortality here. Transplanting a human brain into a robot body is slightly more plausible, though the reliability and complexity of the life support system would have to be incredible, at least with current levels of technology. Holographic bodies? That’s pure Red Dwarf sci-fi.

On the other hand, (a third, robotic hand?), DARPA is spending millions of dollars on an “Avatar”-like project to put soldiers in direct mind-control of a remote android. So you never know.

Chat about this news with Kit Eaton on Twitter and Fast Company too.

Via Fast Company: http://www.fastcompany.com

06 February
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The Talent Paradox: Despite High Unemployment, Two-Thirds Of Your Employees Are Ready To Bail

Unemployment has been high for far too long, and voluntary turnover has slowed to a crawl in just about every sector of the economy. So why are employers worried about a talent shortage?

That’s the paradox Deloitte has been tracking since 2010 in its longitudinal survey series, “Talent Edge 2020.“ The latest report, released in January 2012, asked executives to list their three most pressing concerns about talent. The top concern for corporate leaders was brain drain–over 70% were highly concerned about retaining critical talent over the next year; two-thirds expressed the same concerns about high-potential employees.

These worries are well founded. Only about one-third of employees at larger companies expect to stay with their employers when the recession ends. Of course, employees with mission-critical leadership skills don’t even need to wait for the economic tide to turn, and many are not.

And leadership is key. As Good to Great author Jim Collins has demonstrated, leadership drives great business performance; the absence of leadership doesn’t just invite poor performance, it actually creates risk.

Creating Leaders

People often describe certain individuals as “natural-born leaders,” but the truth is that business leaders are made, not born–shaped through the assignments they receive and the experiences they have. That formation can happen by accident or by design. Leaving leadership development to chance can be chaotic and unpredictable; organizations that want to ensure that they have the leaders they need, now and in the future, would do well to embrace leadership development by design.

Most of the executives in the latest survey agreed that leadership development is a high priority at their companies, but few believe their organization’s capabilities are up to the challenge. And while over half the companies surveyed identified leadership development as an important priority, there remains a large disparity in how they put this into action.

Some companies remain reluctant to invest heavily in training because chances are that some of the people they’re investing in may eventually take their newly honed skills elsewhere. Turnover is a fact of life in business today, but by investing in employees, by demonstrating a genuine concern for their career development, by enhancing their skills, we can create and retain more high-performing, high-potential leaders.

Though some will inevitably leave, it is important that the investment in them is not seen as a loss. These individuals become valued alumni–some of whom may return in time–and potential clients, who can appreciate firsthand the benefits that accrued from the organizations where the focus was on education and development. It’s a strong value proposition for businesses, and it’s attracting a lot of attention.

At Deloitte, the centerpiece of our leadership development and retention strategy is Deloitte University in Westlake, Texas, where we help our people build the capabilities to better deliver valuable insights and to address our clients’ most critical and complex business challenges.

Not every organization is going to be willing or able to make such a massive investment–nor is it a quick fix, and the talent paradox is a challenge that must be addressed immediately. There are steps a business can take right now to prevent the impending brain drain.

Immediate Steps for Developing Tomorrow’s Leaders 

If two out of three members of the workforce are considering leaving their jobs once the economy improves, it implies a deep reservoir of personal dissatisfaction across the entire corporate sector.

Here are a few thoughts businesses should take into consideration to ensure high-performing talent feels a combination of purpose, impact, and mastery in their current jobs–and are ready, willing, and able to serve as the leaders of the future.

1. Identify your next generation of leaders–and then ask them to step up.  Leadership should not wait for the best talent to come to them–at that point, they may already be on the way out the door. Instead, prioritize and reach out to the people that demonstrate the most leadership potential. Create a plan together that aligns their goals and career satisfaction with the overall business strategy. Whether they are members of the Boomer generation, Gen X, or Gen Y, employees across the board say promotion and job advancement is the number one thing that would keep them with a company. Employees are eager to step up and lead, they just need the right support.

2. Align the work with the purpose.  Just as companies must provide products or services that are needed and relevant in the marketplace or their client matrix, every person within an organization wants to feel that the work they are doing is meaningful, their role is important, and they have the power to affect the company, their community, and importantly, their own career.

3. Then, give them the capabilities to go do it.  Once you’ve identified future leaders and ensured they feel satisfied with their position and future potential, empower them with the skills and tools to do their jobs well. That means providing training opportunities, mentoring, networking, stretch assignments, and on-the-job learning that will enhance their professional development. At Deloitte University, we’ve designed state-of-the-art classrooms for cutting-edge simulations that put our professionals in real-world client scenarios. Whether it’s in-person or virtual, learning is critical to attracting top talent and keeping them satisfied.

Yes, even in a recession–even with high unemployment–companies that rely on highly skilled leaders risk losing them. Practice leadership development by design, and become an organization that leaders seek out…and stay with.

Diana O’Brien and Alice Kwan of Deloitte Consulting are coauthors of this article. O’Brien is principal, Deloitte Consulting LLP, and Managing Principal, Deloitte University; Kwan is principal, Deloitte Consulting LLP, and U.S. Talent Services Leader.

Via Fast Company: http://www.fastcompany.com

26 November
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4 Strategies for Working With Designers Without Killing Each Other

UX Magazine is a Mashable publishing partner that offers instruction, opinion and analysis on the field of user experience. The following article is reprinted with the publisher’s permission.

Fourteen years ago, in my first job where my title was “Information Architect,” I clashed with a designer. We were working at a large advertising agency that was known for stunning design work. The art directors wielded a level of power at the agency that I have never seen anywhere else, and the result over the decades was a portfolio of gorgeous print and TV ads. The design-first method had worked well for this agency, winning them awards and a long roster of Fortune 500 clients, so they naturally decided to use this approach in their newly launched web department, too.

Things went well for a while, until I attended a kickoff meeting for a new website project. The designer came to the meeting with an already completed graphic design, before any information had been provided about who the site was for or what it would do. This designer had been at the company longer than me, and she had been happily designing sites without an information architect for several months. As far as she was concerned, this was a process that worked well for her, and why shouldn’t it? She had complete control of the site, her designs looked lovely, and they were not in any way influenced by user needs, site goals, or reality.

What followed was a long, drawn-out battle for control of the site between me and the designer. This battle usually sounded something like this, played out again and again:

Me: And when you click on this button where does it take you?

Designer: I haven’t worked that out yet, but it’ll be fine.

At the time, I thought I had encountered a particularly obstinate designer, but in fact I had just bulldozed my way into the biggest challenge in information architecture (IA): navigating the line between beautiful design and usable IA. Because this was early in the web world, the agency had yet to learn about this balance between usability and design, and I hadn’t either. And in the intervening years, things haven’t changed much. Designers still want to make things beautiful, UXers still want to make things usable, and those two goals are frequently at odds. What has changed for me, though, is the approach I now take to working with designers.


1. Get the Right Designer on the Project


We don’t always have the luxury of selecting the designer who will bring our wireframes and prototypes to life, but on occasion this happens. All UXers should have a roster of designers who are UX-friendly who they can call when the opportunity arises. More and more frequently, I have clients who either ask us to handle design or ask for designer referrals. When this happens I always feel like I’ve won the lottery. I have a collection of designers I’ve met over the years who are great at working with highly functional sites; if you have the opportunity to influence the designer selection, you need to be ready to jump in with names and portfolios.


2. Don’t Just Throw Wireframes Over the Fence


Last year, I worked on an unusual project where the timeframe was so compressed that there was no time for wireframes. Instead I spent many, many hours each day on the phone with the designer discussing the interface, working out where each element should go and exactly how it should function. While I wouldn’t recommend this process as a rule, the end result was a beautiful working relationship and an interface that we were both thrilled with.

Many agencies are structured such that designers are just handed a stack of wireframes and told to execute on them. The end result tends to be either a site that looks like a very pretty version of the wireframes, or one that is only very loosely based on the UX design. To strike the right balance that prevents designers from either taking an overly literal interpretation of wireframes or from developing their own new interaction models, designers need to be involved early and often. As soon as you’ve got a few wireframes done, pull your designer in to start mocking up a visual design so you can work together through anything that needs to be rethought.


3. Give Designers Space to Do Their Thing


 

 

People go into design because they want to express their creativity, to play with shapes and color, and to have fun doing it. In some ways, information architects just come in and rain on designers’ parades by imposing structure and preferring the obvious over the unique. But there are designers out there — more and more all the time — who look forward to working with information architects because working off of wireframes makes their jobs easier. These designers still want to play and have fun, and (in the right place and time) new and interesting designs and interactions can make people happy, so it’s a good idea to include a design-centric section on sites that warrant it, where the information architecture takes a back seat to the design. This works for areas of a site that needs to provide a visceral feel for a brand, or portfolio sections of sites that need to showcase work or case studies. If you respect the designers’ need to create something beautiful, they are more likely to respect your need to create something usable.


4. Don’t Discount the Importance of Design


It’s important to remember, as Don Norman has famously said and Dana Chisnell recently reiterated, that beautiful design makes people happy. Good UX design is the backbone of good visual design, and one cannot exist without the other. Back when I was engaging the designer at my first IA job in thermonuclear warfare, I did it because I only barely registered design as something that mattered to the user experience. But the joy inherent in beautiful design is important as well, so sometimes when a designer overrides your UX design on aesthetic grounds, the designer is right. UXers need to weigh the pros and cons of all design decisions very carefully in order to determine where visual design should triumph over UX design, and vice versa.

There are still struggles, of course, and there are projects where designers want to go one direction and the UX team wants to go another. But I do seem to encounter fewer and fewer all-out wars between design and UX teams. When designers and UXers work well together, the ultimate winners are the users, who get a product that is not only easy to use but lovely to interact with.

Image courtesy of iStockphoto, JamesBrey, and Flickr, Phil Roeder

This article originally published at UX Magazine here.

Via Mashable: http://www.mashable.com

09 October
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The forever recession (and the coming revolution)

There are actually two recessions:

The first is the cyclical one, the one that inevitably comes and then inevitably goes. There’s plenty of evidence that intervention can shorten it, and also indications that overdoing a response to it is a waste or even harmful.

The other recession, though, the one with the loss of “good factory jobs” and systemic unemployment–I fear that this recession is here forever.

Why do we believe that jobs where we are paid really good money to do work that can be systemized, written in a manual and/or exported are going to come back ever? The internet has squeezed inefficiencies out of many systems, and the ability to move work around, coordinate activity and digitize data all combine to eliminate a wide swath of the jobs the industrial age created.

There’s a race to the bottom, one where communities fight to suspend labor and environmental rules in order to become the world’s cheapest supplier. The problem with the race to the bottom is that you might win…

Factories were at the center of the industrial age. Buildings where workers came together to efficiently craft cars, pottery, insurance policies and organ transplants–these are job-centric activities, places where local inefficiences are trumped by the gains from mass production and interchangeable parts. If local labor costs the industrialist more, he has to pay it, because what choice does he have?

No longer. If it can be systemized, it will be. If the pressured middleman can find a cheaper source, she will. If the unaffiliated consumer can save a nickel by clicking over here or over there, then that’s what’s going to happen.

It was the inefficiency caused by geography that permitted local workers to earn a better wage, and it was the inefficiency of imperfect communication that allowed companies to charge higher prices.

The industrial age, the one that started with the industrial revolution, is fading away. It is no longer the growth engine of the economy and it seems absurd to imagine that great pay for replaceable work is on the horizon.

This represents a significant discontinuity, a life-changing disappointment for hard-working people who are hoping for stability but are unlikely to get it. It’s a recession, the recession of a hundred years of the growth of the industrial complex.

I’m not a pessimist, though, because the new revolution, the revolution of connection, creates all sorts of new productivity and new opportunities. Not for repetitive factory work, though, not for the sort of thing ADP measures. Most of the wealth created by this revolution doesn’t look like a job, not a full time one anyway.

When everyone has a laptop and connection to the world, then everyone owns a factory. Instead of coming together physically, we have the ability to come together virtually, to earn attention, to connect labor and resources, to deliver value.

Stressful? Of course it is. No one is trained in how to do this, in how to initiate, to visualize, to solve interesting problems and then deliver. Some see the new work as a hodgepodge of little projects, a pale imitation of a ‘real’ job. Others realize that this is a platform for a kind of art, a far more level playing field in which owning a factory isn’t a birthright for a tiny minority but something that hundreds of millions of people have the chance to do.

Gears are going to be shifted regardless. In one direction is lowered expectations and plenty of burger flipping. In the other is a race to the top, in which individuals who are awaiting instructions begin to give them instead.

The future feels a lot more like marketing–it’s impromptu, it’s based on innovation and inspiration, and it involves connections between and among people–and a lot less like factory work, in which you do what you did yesterday, but faster and cheaper.

This means we may need to change our expecations, change our training and change how we engage with the future. Still, it’s better than fighting for a status quo that is no longer. The good news is clear: every forever recession is followed by a lifetime of growth from the next thing…

Job creation is a false idol. The future is about gigs and assets and art and an ever-shifting series of partnerships and projects. It will change the fabric of our society along the way. No one is demanding that we like the change, but the sooner we see it and set out to become an irreplaceable linchpin, the faster the pain will fade, as we get down to the work that needs to be (and now can be) done.

This revolution is at least as big as the last one, and the last one changed everything.

By Seth Godin: http://sethgodin.typepad.com/

08 October
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Should You Really Quit Your Day Job in a Down Economy?

Nellie Akalp is CEO of CorpNet.com. Since forming more than 100,000 corporations and LLCs across the U.S, she has built a strong passion to assist small business owners and entrepreneurs in starting and protecting their business the right way. To learn more about Nellie and see how she can help your business get off the ground quickly, visit here or “Like” CorpNet.com on Facebook.

The U.S. economy has been on shaky ground for several years. Whether it’s news from Greece or Capitol Hill, it doesn’t take much to send serious shock waves throughout Wall Street, and ultimately down to Main Street. People are nervous, and for the American worker, that means staying with a stable job until the economy turns around.

According to the Bureau of National Affairs, only 0.5% of the American workforce voluntarily left their jobs in 2009. In 2010 and Q1 2011 it rose to 0.7% (for context, the reported voluntary turnover rate was 1.1% each year from 2005 to 2007). When approximately 14 million Americans are looking for work, many consider themselves lucky to be bringing home a paycheck at all. In a world full of uncertainty and delicate economies, it’s easy to see why people want to play it safe.

But just how many brilliant entrepreneurs are waiting on the sidelines for the market to come around? After all, how logical is it to jump ship when the economic picture remains precarious? According to a recent study by business consultancy MBO Partners, approximately 14% of employees hope to go independent in the next two years by starting their own business or freelancing.

Many employers have been coping with the economic downturn by cutting salaries and bonuses and reducing the number of new hires. This leads to anxious, demoralized and overworked employees on the lookout for something better. Some employees will remedy this by starting their own business.

Do you have dreams to start your own business, but aren’t quite sure if this is the right time? If so, here are a few things to think about.


Funding in This Economy


If you’re involved in the tech/social scene, there’s good news that some venture capital opportunities are returning. However, traditional bank funding for Main Street businesses is still tight. As part of the American Jobs Act, President Obama plans to ask the SEC for ways to reduce the “regulatory burdens on small business capital formation,” perhaps via crowdfunding and mini-offerings.

What this means is that many aspiring business owners will need to start small and self-finance. After all, it’s more than possible to start a successful business with just a small investment. Keep in mind, however, that only you and your family can truly assess how much risk is appropriate, and for how long you can forgo a salary.


Market Opportunities in This Economy


As a result of this recession/recovery, businesses everywhere are looking for ways to cut costs and be more efficient. While the idea of leaner operations doesn’t translate positively for the majority of the American workforce, it can be advantageous for some enterprising small businesses. For instance, if your business idea can help companies reduce costs or increase productivity, look forward to a receptive audience. This is particularly true for freelancers and contract professionals and developers of collaboration tools and other “streamlining” technology.


The Advantage of Starting When the Economy Is Down


It may seem counter-intuitive, but many experts think an economic downtime is the perfect time to start a business. If you wait for the economy to be in full swing, you’ll be too late.

Right now real estate prices and low interest rates are attractive. You have an opportunity to get the wheels in motion now, so that your product or service/business are ready to take advantage of a return in consumer confidence.


Be Honest About Your Motivation


Sit down and ask yourself, “Do I really want this business, or am I just trying to escape something else?” If you’re truly passionate about your business idea, get a move on. But workplace disillusion is not a good enough reason to become an entrepreneur. Starting a business takes tremendous sacrifice and hard work; you’ve got to love what you’re doing to keep at it.


Starting a business in a down economy can be a scary endeavor, but isn’t the idea of abandoning your dreams even more terrifying? No one can advise you whether starting a business is right for you, or whether the timing is right, but sometimes a challenge can be an opportunity in disguise.

Image courtesy of Flickr, timsnell

Via Mashable: http://www.mashable.com

05 September
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No Public Transit? No Job

Over 700,000 American households have no car and no access to public transit, and transit advocates say those households are also less likely to be able to find and keep a job.

“We knew there were pockets of households who are economically hampered by the fact that they own no car and have no access to transit, but we didn’t fully understand the true scope of the problem until now,” said Adie Tomer, who authored the report for the Brookings Institution’s Metropolitan Policy Program.

It’s no surprise to public transit advocates, who have watched low-income families get priced out of transit-dense urban cores and move to older, car-centric suburbs where housing is more affordable but vehicle ownership is a must. In fact, the Brookings report shows that 42 percent of suburban residents without cars don’t have transit access. Employers have suburbanized, too, moving out of city centers for far-off office parks.

“Folks have followed the affordable housing, followed the jobs, but if they lose a job or lose a little bit of income, or if the car breaks down and they can’t afford to fix it, they’re stuck,” said David Goldberg, communications director at Transportation For America, a public transportation advocacy group.

“You want to hang on to that job at all costs and you want to be seen as a good employee, but if there’s no alternative, you’re in a world of hurt,” he said.

Even where transit access is strong, many employers lie outside the reach of buses and trains. The Brookings report found that most households could only access 40 percent of total nearby jobs in under a 90 minute ride on public transit.

Metropolitan Atlanta residents without cars are worst off when it comes to access to public transit. Nearly a third of carless Atlantans live in areas that can’t be reached by public transit. Not far behind were Dallas-Fort Worth, Houston, Phoenix and St. Louis. Surprisingly, car-loving Los Angeles came in tops for transit access for no-car households, with fewer than 1% of the carless not served by transit. New York, San Francisco, Seattle and Miami-Fort Lauderdale rounded out the top metro areas for transit.

Where transit access is low, it’s not all because of broken-down cars and spread out cul-de-sacs. Faced with strained budgets, transit authorities are raising fares, trimming routes and cutting back on frequency. “We’ve seen this large surge in transit ridership in the past few years, but we’ve seen corresponding cuts in service,” said Goldberg.

And though the majority of individuals stranded without public or private transit are low income, it’s a problem that affects anyone who leaves the house. “These days, people are really looking for flexibility,” Goldberg said. “People are looking for ways to save money, avoid traffic congestion, and they are increasingly wanting to be in places where they don’t necessarily have to use a car every time they go somewhere.”

In the short term, Tomer says lack of transit access is a major economic drain on low-income families. ““If you’re going to keep afloat during the recession, you have to be able to get to work,” he said. In the long term, areas with robust public transportation may even recover faster than their car-centric counterparts. “In terms of indicators like real estate values, places that have decent transit, those places are holding their value pretty well,” said Goldberg. “The places that are utterly car dependent have not recovered.”

Photo: Flickr/Joel Mann

Via Wired Autopia: http://www.wired.com/autopia/

04 September
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Take Back Your Strings

Dance with the Devil

Twice in the same week, someone wrote the word “disappointed” with regards to their feelings about me.

For the past 30 or so years, those words (and many others) have pushed me into terrible depression. In reasonably sane people, you’d probably allow only a few people’s disappointment to let you feel this way. Maybe your mom’s utterance of that phrase (and many others) would send you into that depression. Maybe your spouse.

With me, however, I would let anyone use the words and their impact would take me down. Whoever wanted to pick up my puppet strings and alter my feelings, I’d surrender that power unto them. Not consciously, mind you, but I was always trying my best to please whoever it was who came in contact with me. All the time, I was seeking to avoid that worry of disappointing people.

We Give Others Our Strings

Now that I’ve been working so hard on figuring myself out, I’ve realized that I was running around, giving other people the strings so that they could pull me in plenty of directions. None of those people were bad. Heck, several didn’t even realize that I’d tied my strings to them. Other times, I most certainly tangled my strings around someone, thinking that maybe I’d avoid disappointing someone if I could just be whatever it was I thought they might need.

But that’s all me. I gave away my strings. I tried tying them to anyone walking by. All me.

Take Back Your Strings

The only way to bring yourself to a better functionality is to take back your strings. This requires a lot of work, for some, and just a little bit of work, for others. It also requires acknowledging that we’ve given our strings to other people.

We give our bosses our strings when we worry that our actions will cost us our jobs. If we had our own strings, we’d just do the job the way we wanted to do it, and we’d hope to accomplish the goals our jobs held for us. We’d be open to learning, but we’d move our own puppets around instead of letting other people’s moods and thoughts direct us.

We give our loved ones our strings all the time. “I’d be a better writer, if only he supported me.” “I’m trying to get more healthy, but he keeps bringing home Kentucky Fried Chicken.” Really? These other people have all this power over us? We’ve given them the ability to decide our actions and outcomes? Wow!

So, take back your strings. Agree that you’ll move your little puppet self around through life. If you’re religious, and you don’t trust yourself with your own strings, give them to God (however you see that), but don’t give those strings to humans (even those who work for God). If you’re Buddhist, you work your own strings. I can’t speak for most of the other religions.

Disappointed

The two people who were disappointed in me had their reasons to be disappointed. In both cases, I’d chosen to do something that was counter to what they wanted me to do. Lately, I’ve been doing a lot of disappointing. I don’t mean to hurt anyone; instead, I’m working on taking my strings back, and doing the things that I think will grow me, and grow my capabilities to help others.

To really accept that the term “disappointed” is pretty much synonymous with “you’re not doing what I want you to do” gave me a whole new sense of joy. Because those disappointments aren’t mine. They relate to someone putting their expectations on me. I don’t own that. Those aren’t my strings.

And now that I have my strings back (at least most of them), I’m working hard on writing my own damned puppet show. How about you? Who has your strings? Are you ready to get them back?

No related posts.

Chris Brogan is an eleven year veteran of social media using both web and mobile technologies to build digital relationships for businesses, organizations, and individuals.

24 July
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An Airbus Captain’s Take on the Air France Disaster

Editor’s note: Air France Flight 447 was en route to Paris from Rio de Janeiro when it went down over the Atlantic Ocean on June 1, 2009, killing all 228 people aboard. It took 11 months to locate the Airbus A330-200’s black box data recorders, and French investigators offered a preliminary report on the crash last month.

Wired magazine contributing editor David Wolman recently unearthed this Metafilter thread full of armchair opining about what may have led to the crash. When we forwarded it to an Airbus captain we know who is usually understated, he offered an uncharacteristically lengthy reply. Here it is, presented almost verbatim. We have omitted the name of the pilot and his employer to protect him from reprisals.

People have a bad habit of jumping to conclusions before all the data has been analyzed, especially non-Airbus pilots, which is to say the vast majority of the pilot population. I’m amazed by how many comments there are about what the pilots should or shouldn’t have done, what they saw or didn’t see on their instruments or what they should or shouldn’t have learned in training, and whatever other suppositions people come up with.

The key ingredient most everyone seems to be overlooking: The flight control laws of an Airbus. An Airbus has flight envelope protections that cannot be overridden by the pilot. This is almost always a good thing because the airplane won’t allow the pilot to overspeed, stall, overbank or overload the airplane. In the peculiar case of Air France Flight 447, the airspeed reading was inaccurate because the pitot tubes were blocked — a very rare occurrence in a jet — almost never happens.

But when it does happen, the airspeed then acts like an altimeter: When the airplane climbs, the indicated airspeed increases, and when the airplane descends, the indicated airspeed decreases. My best guess for AF447 is that the airplane was climbing, most likely due to turbulence; I believe they were in a thunderstorm. From a pilot’s perspective, this is a bad place to be. It’s rough and difficult to read instruments. Autopilot disengages due to turbulence or ice on the airframe or pitot tubes. The airplane is climbing, and the pilot is wondering what the fuck is going on. Then, as the airplane climbs, with the false readings still indicating increased airspeed, at high altitude the margin between cruise airspeed and overspeed becomes very small, so the airplane overspeeds — or so it “thinks,” due to the false reading. And it’s at this point, provided all of this is what really happened, that they’re fucked.

Think back to the Airbus flight envelope protections I mentioned, and the fact that the pilot can’t override them. The airplane computers “think” the aircraft is overspeeding and therefore continue to increase the airplane’s angle of attack. That only makes it climb steeper, thus perpetuating this cycle of increasing indicated airspeed and increasing angle of attack. This continues until the airplane is at a ridiculously high nose-up attitude and stalls, regardless of pilot inputs.

This is why we really need to wait for a full analysis, so that investigators can figure out what the pilot inputs were and whether or not they were consistent with what the flight control surfaces were doing. In other words, were the pilots fucking up the control deflections, or were the Airbus flight computers fucking up the control deflections? Because the airplane eventually stalled, I can only surmise that it was the computers fucking up, because when the computers do their jobs correctly, they increase angle of attack in this situation — again, regardless of pilot input.

So the airplane stalled. One plausible theory is what I just described. (There are other scenarios in which the flight control laws are degraded and the airplane can stall under certain circumstances, but that’s a whole other set of seriously complex stuff. Who knows though? Maybe that’s actually what happened.) Even if this guess doesn’t explain precisely what took place, it constitutes a design flaw in the Airbus that needs to be fixed in that the flight envelope protections need to be disabled if they’re receiving inaccurate information.

And here’s where the pundits really don’t get it. A so-called Transport Category airplane like an Airbus is not required to be recoverable from deep stalls like the one that may have occurred with AF447. They’re supposed to be difficult to stall, and pilots are trained to avoid stalls. In fact, we train to recover from “approaches to stalls,” not “full stalls” or “deep stalls.” So even if the pilots did everything they were supposed to do to recover from a stall, the airplane still may not have been recoverable once it entered a deep stall and exceeded the critical angle of attack.

That’s my best take. In any case, let’s not throw blame at the pilots before the engineers and investigators can sort out what really happened.

Photo: Associated Press via Brazil Air Force. Brazil’s Navy sailors recover debris from Air France Flight 447 in the Atlantic Ocean.

Via Wired Autopia: http://www.wired.com/autopia/

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