29 May
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With Guerrilla Networking, A Little Monkey Business Will Get You Noticed

The story of Kris Kristofferson, Johnny Cash, a helicopter, and how thinking a little bit bigger about networking will get you a lot further.

 

Landing a helicopter on Johnny Cash’s lawn unannounced in the late ‘60s is the kind of thing that could put you on the wrong end of a shotgun. But for country legend Kris Kristofferson, it’s the stunt that finally made Cash take notice of the songwriter.

Kristofferson had tired of the handing off demo tapes to Cash and his associates to no avail. It wasn’t getting him anywhere because Cash wasn’t even listening to them. (Cash later told Kristofferson he threw the tapes in the lake.)

Instead of giving up, Kristofferson decided to go guerrilla. By thinking big, thinking creatively, and using the resources at hand, the former Army pilot was able to cut through the noise of ho-hum networking and stand out from the crowd of Nashville songwriters hoping the Man in Black would record their songs.

It was a high risk, high reward approach–and one that’s become near-apocryphal in the details–but that’s what guerrilla networking is about. And as long as the risks are measured, payoff can be big. “I think there’s a big risk in any type of networking or marketing endeavor,” says Monroe Mann, author of Guerrilla Networking: A Proven Battle Plan to Attract the Very People You Want to Meet. “But if you’re trying to play it safe, you’re probably not going to get noticed.”

To break the tedium of traditional networking, Mann advocates that people stop trying to meet as many people as they can. Instead, he says, seriously consider what kind of person other people in your field want to meet–and then be that person. “Networking isn’t about just banging on doors over and over. If you have nothing to offer to other people, it doesn’t matter how persistent you are. Johnny Cash probably said ‘If this guy has the creativity to do this, maybe his music is just as creative.’”

As an actor and filmmaker, (with a film out that showed at the Cannes Film Festival recently) Mann has had success using guerrilla networking tactics to navigate a very competitive industry. Here are some tips from his playbook.

Consider Your Audience

Thinking only of what you want to get out of a networking contact is not only self-centered, but anti-productive. You’ll be viewed as a parasite–you want to be viewed as an asset. If you can sit down and figure out what your target wants and needs, you’re more likely to be welcomed in.

The good news is that everybody needs something. “If you want to meet Steven Spielberg, think about who he wants to meet,” says Mann. “He wants to meet a guy with an amazing script. He wants to meet somebody that can introduce him to 20 million bucks.”

Produce Your Own Projects

As a struggling actor, Mann was blue in the face begging for acting parts. It seemed a waste of energy, so he put his efforts into producing his own films. Soon, his inbox was filling up. “All of a sudden I wasn’t just a stupid actor. Now I was a filmmaker. I was a producer. I had hundreds of people people sending me head shots, I had cast directors saying ‘we can help you.’”

Having a product to show people pulled a lot more weight than trying to convince others he was a good actor. “A world opened up because I had become the kind of person that all these people wanted to meet.”

Don’t Rush It

People tend to approach networking as a numbers game, thinking the more at bats, the more likely they are to get a hit. But Mann suggests people take more time to create a solid strategy before spending time implementing it. “People do traditional networking by just pushing their way in and giving out business cards thinking that’s what’s going to make progress.”

Guerrilla networking takes more time and effort but ultimately the results are often superior. “It takes longer because you’ve got to think creatively like Kristofferson did, and it may take resources to put that into play–a helicopter, finding where to land, clearing it with FAA or whatever it may be. That’s a lot more than just trying to put it in the mail.”

Be Memorable

Several years ago, Mann employed a small but very creative tactic in order to get the attention of agents in Canada: He sent agents checks for a million dollars, writing “void” on the back, but also indicating that that could be their payday if they worked with him. “It was enough for them to remember the name ‘Monroe Mann,’” says Mann, who got ten or fifteen calls back and couple agents representing him.

Don’t Fear Rejection

Basically, you have to be willing to fail when it comes to guerrilla networking. But there are some calculations that can be made when determining whether an idea is worth the risk. “Whenever I make these decisions,” says Mann, “I’ll often brainstorm what’s the worst that can happen if I do this and then write down all the different possible scenarios. You don’t want to cross over the line from persistent to a pest–or god forbid you get a restraining order against you.”

Image: Flickr user Steven Martin

Via Fast Company: http://www.fastcompany.com

22 March
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Whole Foods Film Festival Goes Digital EXCLUSIVE

Whole Foods Market is giving its annual Do Something Reel Film Festival the digital treatment and taking it online.

Now in its third year, the festival showcases films and documentaries about food and environmental issues.

Starting on April 22 (Earth Day), users will be able to stream a different film each month from DoSomethingReel.com. Films will be available for a limited time and will cost between $3 and $5 for a single viewing.

The first film in the festival is called The Apple Pushers. Narrated by Academy Award nominee Edward Norton, the film follows five immigrant street-cart vendors who offer produce in New York City neighborhoods that usually don’t have access to fresh fruit and vegetables.

Whole Foods will be screening the film at the Alamo Draft House in Austin, Texas, and in theaters in Boston, Detroit, Pittsburgh and San Francisco. At the Austin screening, a live panel will take pace with members from the film and food communities.

The panel will be streamed online to users for free, using NowLive’s streaming technology.

A film festival might seem to be an odd venture for a grocery store, but for Whole Foods it aligns with its greater mission of connecting and educating consumers about food. Marci Frumkin, executive marketing coordinator for Whole Foods’ southern Pacific region told us that as a company, Whole Foods is committed to getting the word out about food and encouraging filmmakers to tell stories about sustainability.

Why go online? Frumkin says it’s important for Whole Foods to reach a broader audience — even if members of that audience aren’t necessarily Whole Foods customers.

Although The Apple Pushers will only be available to stream between April 22 and April 30, the other films in the festival will be available for an entire month.

Descriptions of the other films:

  • Watershed — Directed by Mark Decena, executive produced by Robert Redford and produced by his son, James Redford, the film follows Rocky Mountain National Park fly fishing guide, Jeff Ehlert, and six others living and working in the Colorado River basin. The film illustrates the river’s struggle to support 30 million people across the western U.S. and Mexico as the peace-keeping agreement known as the Colorado River Pact is reaching its limits. (May)
  • Queen of the Sun: What Are the Bees Telling Us? — A profound, alternative look at the bee crisis from Taggart Siegel, award-winning director of “The Real Dirt on Farmer John”. On a journey through the catastrophic disappearance of bees and the mysterious world of the beehive, the film weaves together a story of the heartfelt struggles of beekeepers, scientists and philosophers from around the world and uncovers the long-term causes that could create one of our most urgent food crises. (June)
  • Ian Cheney Retrospective: King Corn and Truck Farm — Each of Cheney’s films spotlights an important environmental or food issue, from mobile gardens to the subsidized crops fueling our fast-food nation. Cheney was last year’s Whole Foods Market and AFI-Silverdocs grant recipient for “Works in Progress.” (July)
  • Lunch Line — Co-directed by Ernie Park and Michael Graziano, the documentary reveals the history and complexity of the National School Lunch Program as it follows six kids from one of the toughest neighborhoods in Chicago as they set out to fix school lunches — and end up at the White House. (August)

Proceeds from the festival will help fund two $25,000 AFI Silverdocs grants for filmmakers in the green genre.

Films will be streamable on phones, tablets and regular web browsers. Frumkin says Whole Foods might consider adopting a more robust digital strategy — including apps — depending on how things progress.

As for the future — the goal is to bring new films to audiences each month indefinitely.

For filmmakers who seek to tell stories in the green genre, this festival is a great opportunity to reach broader audiences.

What do you think of grocery stores getting into the digital film festival game? Is this the future of sustainable storytelling? Let us know in the comments.

Via Mashable: http://www.mashable.com

31 March
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How Foursquare & AmEx Are Putting a Fresh Twist on Loyalty Marketing

In the summer of 2010, Foursquare’s Head of Business Development Tristan Walker and American Express’s Vice President of Global Marketing Capabilities David Wolf started talking about ways to work together to redefine loyalty for local merchants.

The fruit of their conversations is now on display in the city Austin, Texas where 60 merchants — including Whole Foods, Starwood Hotels and Stubb’s BBQ — are offering Foursquare users “spend $5, save $5″ rewards when they load the special and swipe their AmEx cards.

The pilot program started Friday and will run through Tuesday, March 15. Participating merchants have posted “Austin Unlocked” window clings to highlight their participation, and Foursquare users need only register their American Express cards to unlock this new type of special — the Loyalty Special.


Loyalty and Location in Real-Time


On Friday, Walker and I journeyed to Le Cafe Crepe so he could demonstrate the special in action. Upon arrival, Walker launched Foursquare, checked in to the cafe, tapped to redeem the offer and then hit the green “Load to Card” button to initiate the special — see a 44-second walk-through in the video above.

Several minutes later (there was a long line), Walker placed his order, the cashier swiped his AmEx card, and then together we waited for proof that the $5 savings reward had been activated by his swipe. Seconds later, Walker received a push notification alerting him that he had successfully redeemed the special. Soon thereafter, he also earned the “Swiped @ SXSW” badge — for each badge redeemed, American Express is donating $1 to Grounded in Music.

Walker was quick to point out that the experience was nearly frictionless, happening exactly at the time of sale without requiring integration with the cafe’s point-of-sale system.

This is what Walker and Wolf believe is a ground breaking initiative that finally creates the closed loop between a consumer’s digital behavior and their offline spending behavior.


Phase One


Wolf calls the South by Southwest Interactive relationship with Foursquare, “phase one.”

Being a first-of-a-kind program, AmEx decided to not only fund the offer — it’s paying for all of those $5 credits — but to also send out a street team to recruit and train local merchants, print up informative cards for attendees and make QR code pins to get the word out at the festival.

American Express is making the financial investment because it believes it can use phase one to get to phase two: when the company’s local merchant network will be able to set up, run and fund their own offers.

Wolf talks about the partnership as a strategic move on behalf of the company to align itself with a hip startup working on the location-meets-loyalty challenge. “We wanted to partner with a young, innovative company who understands the importance of providing value to merchants,” he said.

Wolf also explains that “American Express is anxious to play in this space because of this closed loop of information that we get.” To create the closed-loop effect, American Express is allowing a third party to access its APIs for card member data, merchant data and transaction data for the first time ever.


Regular Since 2009


On Foursquare’s end, Walker speaks of the startup’s desire to work with a preeminent company that truly understands loyalty, understands customer appreciation and has connections to local merchants. One of Foursquare’s goals, he says, is to recreate the type of brand affinity that consumers have with American Express.

“Foursquare has taken inspiration from AmEx’s ‘member since’ designation as to how we allow our users to evangelize or stake their claim to place. Much the same way that AmEx allows for that ‘member since’ designation, we want to create a ‘regular since’ designation … and allow merchants to communicate with those folks who are the most fervent, and are evangelists for their brands,” said Walker.

In working with AmEx at SXSW, Foursquare is taking this “regular since” idea to the next level, while also delivering on its closed-loop promise to American Express and the participating local merchants.

Next up, phase two.

Image courtesy of Flickr, The.Comedian

Via Mashable: http://www.mashable.com

10 February
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HOW TO: Run a Global Charity Event From Your Laptop

On a Thursday in early February, Amanda Rose was sorting through non-profit applications from around the globe and setting up calls with her equally international team in a massive effort to organize Twestival Local, an international “Twitter festival” that uses social media for social good by connecting communities on a single day to support local causes. The next day, Rose came down with flu-like symptoms and spent most of the day trying to recover — not just her health, but also lost time.

Began in 2009, the next Twestival event is scheduled for March 24. Its success, however, is tied to Rose: “I can’t be sick for a week,” Rose said. “It would just put me back too much.”

Twestival tries to leverage online tools to create offline change. The event takes place on a single day and alternates between Global, where communities help one cause, and Local, where those communities pair up with local charities and non-profits. This year, local volunteers will select a charity with a social media presence and throw an event to raise funds and awareness.

For two years, Rose did much of the work: reviewing submissions, spreading the word, vetting charities, coordinating press and follow-ups. This year is the first that Rose has been able to bring in staff to help her sort through the rapidly expanding charity event.

Considering the global scale — more than 125 cities are holding events from Doha to Tunisia to Rochester, NY — it’s easy to imagine that Rose’s phone bill must be terrifying. Thanks to social media, though, it’s actually pretty reasonable. Twestival is possible because of a suite of online tools, a little missed sleep, and an enthusiastic team of global do-gooders. Read on for a behind-the-scenes look at how it all happens.


Social Media Tools


rose imageHow do you manage a team of 20 people spread across different countries and multiple time zones? Rose has assembled a paperless “office” (picture at right) and relies heavily on Skype and Huddle to both set up group calls and make changes to key documents. Skype may not be “new tech,” but recent improvements in call quality and the ability to easily create conference calls regardless of geographic region have made it an invaluable resource for the Twestival team. Skype is also a great way to drastically cut the costs of the festival by eliminating hefty international phone bills.

Cloud computing has helped centralize Twestival’s planning process and make documents available to the entire team. Huddle, which costs $15 per month/per person, is a project management application that operates much like Google docs. Rose said that Huddle offered its service to Twestival for a substantial discount, though, so for those on a tight budget or a gigantic team, Google docs offers comparable, though slightly less comprehensive, services.

You’re probably familiar with how Twitter works, but Rose and her team have made it a key component not just of the final event but of the planning stages. The global team regularly uses Twitter to send @replies or direct messages to local event organizers. Unlike e-mail, Twitter is a chattier, informal way to communicate — a huge benefit when the global team needs to quickly befriend, plan, or problem solve with organizers who may come from different cultural backgrounds.

By regularly using Twitter to interact, Rose and the team are also training local organizers to become more comfortable with using social media to communicate and promote.


Systems


Twestival prides itself on being about the community, but Rose needed to institute some organizational hierarchy to have any chance at success. Rose leads a group of four managers that oversee key aspects like volunteers and digital communications. This group then works with 15 regional managers in charge of areas like the “Middle East,” “Canada,” and “Nordic Region.” These regional managers are responsible for talking to the local volunteers that actually host the events.

Despite their official-sounding titles, most of the “managers” are simply enthusiasts with applicable expertise. A journalist and teacher, Aleksandra Tsekhmistrenko is the regional manager for Russia. Tsekhmistrenko got involved with Twestival to help boost the profile of charities in Russia. “Project Manager” Gaëlle Callnin got involved with Twestival two years ago. “The charity at the time was to provide lightly worn kids shoes for kids in Africa,” Callnin said. “I have three kids, so I gave something like 20 pairs of shoes and I was just really, really impressed.” Next year, Callnin, the chief marketing officer at a Denver-based translation company, offered her firm’s services pro bono to help translate Twestival’s site and materials.

Despite being a Twestival vet, Callnin hasn’t met a single person on the global team. “But even just now I’m working with one of the volunteers in Saudi Arabia,” she said. “We’re going back and forth in Twitter and DMs, and I’m starting to get to know him and see him on Foursquare.”


Trust


twestival image

At the top of the pyramid is Rose, a soft-spoken Canadian with an international background and penchant for charity. Speaking from her family’s home in Cambridge, Ontario, Rose explained over the phone that trust was the most important part of Twestival. That mentality has led her to turn down sponsorship and overt branding. Local events can’t use any money from ticket sales to help fund the event itself: 100% goes to the partnered local charity (all of which are personally vetted by Rose). Companies are allowed to host events, but their brand must take a back seat to the local cause they’re supporting. Rose isn’t trying to limit participation, she’s trying to curtail corporations from using her event for the wrong reasons.

With hundreds of events in 125+ countries, Rose can’t possibly monitor every dollar and every event taking place. Even the regional managers can be spread thin with the volume of events and local charities they need to manage. “When you put that trust out, that’s almost the payment, that’s the ‘salary’ that people are making on this,” said Cian O’Donovan, Twestival’s digital communications manager based in Ireland. “I guess what I’m saying is, trust is Twestival’s currency.” O’Donovan is currently building out a keyword matrix for hashtags so that each event can maximize their spread across social media. He’s also putting together “How-To” videos to help with fundraising, promotion, and best practices.


Challenges


Holding a global event for charity with a short staff and budget requires accepting some limitations. You have to know what you can’t control and who you can trust to take care of it for you. These factors include cultural differences and regional situations. Rose explained that the volunteers from Doha were some of the most active with a total of 50. But learning more about the community, she realized that she would need more than one community leader. “You really have to get up on the knowledge if that person is respected by the community,” Rose said. She uses LinkedIn and Twitter profiles to get a glimpse of these leaders and gauge how well they can connect with their communities through social media.

These micro-decisions dominate Rose’s day, spent mostly on her computer either managing requests (an event blog isn’t working, a volunteer needs help designing a logo) or attending to more serious concerns, like finding out a British charity wasn’t actually registered in the UK.

Of course, the hardest challenge is creating a global community of enthusiastic volunteers managed by a team you can trust. That takes time, and there are unfortunately no shortcuts. Rose was able to build her current team thanks to two years of running Twestival largely by herself. She’s also made sure to show, as best she can, how the money raised is being used. Every year, Twestival releases a feedback video like the one above featuring Miriam’s Kitchen, a DC-based homeless services agency. The videos go a long way toward promoting the festival and its charities, and showing participants how their money went to use.


Conclusion


Planning for this year’s Twestival is far from over, with more than a month before the 24th officially hits. In the mean time, Rose and her team will be busy managing minor flare-ups, stoking volunteer enthusiasm, prepping support materials and troubleshooting problems, technical and otherwise.

After Twestival, Rose plans to shut herself off from tech for a few weeks to decompress before — potentially — launching into Twestival Global 2012. She remains amusedly committed to the cause: “All they’re doing is throwing an event and getting drunk, but really the only way you can change things is with small steps, and to do that with enthusiasm.”


Image courtesy of iStockphoto, CostinT

Via Mashable: http://www.mashable.com

21 January
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Startup Adds Augmented Reality to Location-Based Marketing

The Spark of Genius Series highlights a unique feature of startups and is made possible by Microsoft BizSpark. If you would like to have your startup considered for inclusion, please see the details here.

Name: GoldRun

Quick Pitch: Using augmented reality app GoldRun, advertisers create scavenger hunts for virtual goods in physical locations.

Genius Idea: Buzz has been big around augmented reality, but few companies have figured out a way to turn it into an effective marketing tool. We’ve seen brands invoke everything from Iron Man Masks to musical cheese snacks in efforts to incorporate augmented reality into their marketing plans. But none of these ideas exactly created the AdWords of augmented reality.

GoldRun, which launched in November with a campaign for H&M, comes closer to creating a marketing platform that will be useful across multiple industries. The app allows brands to create virtual scavenger hunts. When consumers download the free GoldRun app and sign up to follow a campaign or “run,” they can collect virtual goods from physical locations using their phone’s camera. During the H&M campaign, for instance, users could collect a different virtual item from the brand’s fall/winter collection by snapping a photo of it in front of each of its 10 Manhattan locations. Doing so resulted in an instant 10% discount on any H&M purchase.

The platform’s agility is its greatest strength. AirWalk used the platform to build virtual pop-up stores in locations in Washington Square Park and Venice Beach at which app users could purchase a special edition shoe from its website (VP of Business Development Shailesh Rao calls it “V-Commerce”). The NBC’s Today Show ran a scavenger hunt for virtual items in Rockefeller Plaza. Esquire Magazine is planning a campaign that will virtually place their February cover model, Brooklyn Decker, in more than 700 Barnes and Noble stores. Other planned campaigns range from the Sundance Film Festival to Gwen Stefani’s perfume line.

GoldRun provides a more interactive and customizable approach to location-based advertising than check-in games like Foursquare and Gowalla. Campaigns, in addition to distributing special offers, include an option for users to create interesting photos (items in the H&M campaign, for instance, were positioned in a way in which they could be virtually “tried on”). Users share these photos through their Facebook profiles, which is more valuable for the brand than shared check-in information.

Given how eager brands have been to adopt location-based marketing through check-in apps, it’s not a surprise that many are eager to run campaigns on the GoldRun app. Rao says that more than 40 companies from various industries have approached the as of now self-funded startup about running a campaign. It will be interesting to see if consumers respond with equivalent enthusiasm.


Series Supported by Microsoft BizSpark


Microsoft BizSpark

The Spark of Genius Series highlights a unique feature of startups and is made possible by Microsoft BizSpark, a startup program that gives you three-year access to the latest Microsoft development tools, as well as connecting you to a nationwide network of investors and incubators. There are no upfront costs, so if your business is privately owned, less than three years old, and generates less than U.S.$1 million in annual revenue, you can sign up today.

Via Mashable: http://www.mashable.com

18 November
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Amazon Wants to Change the Way Movies Get Made

Movie CameraAspiring filmmakers and screenwriters now have a new avenue for trying to get discovered — Amazon Studios, a newly launched online business from Amazon.com.

Through a monthly and annual Amazon Studios Awards program, the new venture will offer a total of $2.7 million to the top submissions received by December 31, 2011. It will also work to develop the top projects as commercial films through a deal with Warner Bros. Pictures.

Here’s how it works: Writers can add scripts, while filmmakers can add full-length test movies to Amazon Studios. The test movies — which must be more than 70 minutes long — can be made from an original script, or from any script submitted to Amazon Studios. These tests aren’t expected to be made at a “full budget” level, which means they don’t need to have theatrical-quality production values. Amazon Studios’s Getting Started page currently features five test movie samples, in different styles and genres.

According to a prepared statement, the company will give Warner Bros. Pictures first access to projects it plans to produce in cooperation with an outside studio. If Warner Bros. Pictures isn’t leaning toward developing a certain project, Amazon Studios has the option of producing the project with another studio.

The winners will be chosen according to their commercial viability, which means they’ll be judged according to their premise, story, character, dialogue and more.

When Amazon Studios has its 2011 Annual Awards, $100,000 will go out to the best script, while $1 million will be awarded to the best movie submitted by December 31, 2011. In the meantime, there will also be monthly awards — and in order to be eligible for the first set, test movies and scripts need to be uploaded by January 31, 2011. Winners for the first monthly awards, which will be announced by February 28, 2011, will receive $100,000 for the best full-length test film and $20,000 each for the two best scripts.

Amazon isn’t the only company working to crowd source films. This summer, YouTube announced the Life in a Day project, which aimed to document one day — July 24, 2010 — through various people’s cameras. The film, executive produced by Ridley Scott, should premiere at the 2011 Sundance Film Festival. And creative funding platform, Kickstarter, teamed up with Rooftop Films in July to host the first annual Kickstarter Film Festival; the festival included footage from a number of Kickstarter projects, including documentaries, animation, shorts and more. It looks like these crowd-sourced projects might be becoming part of a larger trend.

Photo courtesy of Flickr, D. Miller

Via Wired Autopia: http://www.wired.com/autopia/

13 September
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THE INVENTION OF DR. NAKAMATS – Preview

Dr. NakaMats is very well known in Japan. With more than 3300 patents he is the world record holder of patents. He is about to celebrate his 80 year birthday, but feels younger than ever with an enormous energy. In fact he is certain that he will become 144 years old. But how will Dr. NakaMats accomplish this? The film follows this extraordinary japanese celebrity on his mission to elongate life. All the while he is creating new inventions. A documentary film about an extraordinary man.

10 September
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The Crevasse – Making of 3D Street Art

www.metanamorph.com In Dun Laoghaire the “Festival of World Culture” took place from 21. to 24. of August 2008. Edgar Müller has followed the invitation and continued his series of large-sized 3D Street Art there. For this year’s Festival of World Cultures renowned German street painting artist Edgar Müller transformed a huge slice of the East Pier into a dramatic ice age scene. This project was supported by the Goethe Institution Germany.

11 April
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SXSW Was a Tweet Success: Analyzing 2009-2010 Activity and Sentiment on Twitter

    April 9, 2010

As you may or may not know, I am, among many other things, a contributing data analyst at PeopleBrowsr, a leading provider of social search and conversation mining tools and services.

While PeopleBrowsr receives the activity feeds of many prominent social networks, among the most fascinating to analyze, is of course, the real-time micro conversations that populate Twitter and the passionate people who tweet towards significance.  In the past, we gawked at Twitter’s Most Engaging Celebrities and also boarded Twitter’s Most Engaging Airlines. Now let’s take a look at the very place that catapulted Twitter into the spotlight, our beloved SXSW Film, Interactive and Music Festival.

Every year, film aficionados, geeks, and music fans migrate to Austin Texas to celebrate their respective Spring Breaks with the people who share their passion. It’s where relationships are forged and consummated, new passions are discovered, and where memories are immortalized.

Initially, we’ll examine how conversations on Twitter symbolize the experiences shared at SXSW as well as how these conversations are indicative of the proliferation of Twitter and SXSW as compared over two years. In addition, the data will bring sentiment to life, revealing how people felt about SXSW in 2009 and 2010.

Statistical Overview 2009 vs. 2010

Total Mentions – At a Glance

The volume of conversations are indicative of more than we may realize. The jump in volume between 2009 and 2010 is quite colossal and representative of the intensifying interest and championing of this unique event.

Overall, Tweets about SXSW were up 66% between 2009 and 2010 starting about one week prior to the show and capping the search on the last day. In 2009, there were 261,129 Total Mentions of #sxsw, #sxsw2009 and “sxsw 2009” as compared to 395,247 Total Mentions of #sxsw and sxsw (refined based on usage and timelines used for filtering search) in 2010. This includes Tweets sourced from Austin as well as Tweets about SXSW sourced from spectators.

2009: 261,129

2010: 395,247

Sentiment

Sentiment is defined as a view of or an attitude toward an event expressed usually in the form of opinion and accessorized with facts and hearsay peppered across the spectrum of dialogue. To assess true sentiment, PeopleBrowsr sampled 9,000 Tweets and rather than simply provide automated results based on algorithms, the team used Mechanical Turking to analyze the sampling to provide a human-qualified analysis.

The results are interesting and warrant explanation. For those who actively review sentiment analysis around brands and keywords, this will not surprise you, the vast majority of conversations in 2009 and 2010 contributed towards a neutral view, 91% in 2009 and 87% in 2010. Tweets that contribute towards the neutral percentage are most likely to have contained the hashtag or simply a reference as part of another conversations. For example, neutral tweets include live tweeting of sessions, questions or statements regarding parties, or real-time observations and questions inside and outside SXSW as opposed to something along the lines of, “I absolutely love SXSW.”

However, SXSW fans did express their adoration and support for the event, nudging up to 11% in 2010 from 8% in 2009. And, the event itself is rumored to have grown by over 40% year over year. If you monitored the press during and after SXSW, it’s clear that the show is expanding beyond its core group of SXSW stakeholders. Depending on the author of the article and whether or not they were among the long-time supporters of SXSW, readers might garner the impression that the event hit a tipping point. But judging from the words of those who expressed their views, 2010 realized only a 1% increase in negative sentiment from 1% in 2009 to 2% in 2010, not even close to painting a gloomy picture that some envisioned by any means. In fact, positive Tweets grew from 8% in 2009 to 11% in 2010.

2009 Sentiment:
8% Positive
1% Negative
91% Neutral

2010 Sentiment:
11% Positive
2% Negative
87% Neutral

2009: A Detailed View

In 2009, SXSW took place between Friday, March 13th and Sunday, March 22nd. With over 260,000 Tweets related SXSW in 2009, daily activity hit over 2,000 Tweets on March 6th, one week before the event began. Tweets then rose to 5,000 on March 9th, 10,000 on March 11th, and just under 15,000 on March 12th. On opening day, attendees for Film and Interactive drove Tweets up to just under 30,000 on March 13th, peaking at roughly 36,000 on March 17th, the last official day of Interactive.

As the majority of geeks left Austin Texas, it appears that they took the Tweets with them. The steep decline of status updates following its apex of 36,000, Tweets fell to about 25,000 on March 18th. By the 20th, Tweets had dropped to 12,000 daily and around 9,000 on the 21st. By the last day of the festival, Tweets descended to 6,000.

Reach and Volume 2009

PeopleBrowsr reviewed all tweets referencing SXSW in 2009 to surface all unique Twitter users as well as those with the greatest number of followers. Essentially, PeopleBrowsr wanted to set the landscape for the number of people Tweeting about the event, whether or not they actually attended. The number is quite impressive.

Total unique @Names who mentioned SXSW = 58,322

Of course, notable personalities and brands took part in sharing the excitement around SXSW. Twitter users with the most followers:

1. @iamdiddy (2,503,133)
2. @lancearmstrong (2,447,946)
3. @google (2,150,144)
4. @time (2,027,487)
5. @mashable (1,968,936)
6. @SaraBareilles (1,835,427)
7. @nprpolitics (1,834,524)
8. @perezhilton (1,830,441)
9. @MCHammer (1,829,938)
10. @WholeFoods (1,754,689)
11. @feliciaday (1,744,029)
12. @zappos (1,684,111)
13. @biz (1,653,050)
14. @ICHCheezburger (1,650,826)
15. @Veronica (1,628,544)
16. @dooce (1,619,336)
17. @JetBlue (1,603,279)
18. @guardiantech (1,595,353)
19. @DellOutlet (1,575,659)
20.@adventuregirl (1,518,604)

2009 Sentiment Review

Positive Examples

Negative Examples

Sentiment Allocation 2009

2010: A Detailed View

In 2009, the graph spotlighting the concentration of Tweets resembled that of a 10-gallon cowboy hat. In 2010, the activity more accurately resembles a rocky mountain range. That comparison is important as it is reflective of renewed cycles of Tweets across multiple user segments, signaling a baton pass from geeks to music fans. In 2009, Tweets were mostly bolstered by the geeks. In 2010, it was clearly apparent that Twitter is appealing to those outside of the tech echo chamber.

This year, SXSW started on March 12th and ended on the 21st with over 395,000 Tweets sharing experiences and observations compared to over 261,000 in 2009.  By March 5th, Tweets had already hit 7,000 in one day. After a two-day slow down, SXSW conversations sparked a meteoric rise on March 8th hitting 9,000. On opening day, Tweets climbed to over 40,000 on March 12 hitting its peak at 46,000 on March 13th (compared to the peak of ~36,000 in 2009).

From March 13th – 14th, Tweets fell to just under 40,000, but rose again to about 43,000 heading to the final stretch of SXSW Interactive. As SXSW Music was kicking in, Tweets hit 25,000 on March 17th, but rose to 30,000 on March 18th and 19th. On March 20th, tweets had dropped to 25,000 – 20,000 and by the last day of the show, Tweets finished at 16,000 (about 10,000 more tweets over 2009 on the last day.)

Comparing 2009 to 2010 on an overlay chart provides visual perspective on the growth and distribution of Tweets during the multiple segments of the event.  Tweets enjoyed a second life this year tied to the fact that both Twitter and the conference are much larger this year. Music fans indeed Tweeted their experiences with one point hitting a delta of 20,000 tweets between the 2009 and 2010 events.

Reach and Volume 2010

Total Tweets that referenced SXSW in 2010 around the festival dramatically jumped year over year. At the same time, total unique @names almost doubled with 112,705 in 2010 compared to 58,322 in 2009.

PeopleBrowsr again ranked Twitter users with the largest number of followers who tweeted about SXSW. This year, Ashton Kutcher took the top spot from P. Diddy (Sean Combs). Ashton actually attended SXSW Interactive this year and attendees frantically tweeted about their sightings and meetings.

1. @aplusk (4,653,154)
2. @twitter (3,030,642)
3. @lancearmstrong (2,459,874)
4. @google (2,161,418)
5. @petewentz (1,986,717)
6. @jtimberlake (1,892,468)
7. @rainnwilson (1,885,654)
8. @perezhilton (1,851,129)
9. @nprpolitics (1,831,493)
10. @WholeFoods (1,754,526)
11. @feliciaday (1,744,134)
12. @ThatKevinSmith (1,666,324)
13. @biz (1,652,739)
14. @markhoppus(1,627,373)
15. @Veronica (1,626,709)
16. @dooce (1,617,538)
17. @jack(1,601,667)
18. @Ustream(1,542,426)
19. @threadless(1,526,989)
20. @anamariecox(1,492,944)

2010 Sentiment Review

Positive Examples

Examples of Negative Sentiment

2010 Sentiment Overview

Sentiment Comparison: 2009 and 2010

For a detailed review, please see The SXSW 2009 and 2010 Analytics and Sentiment Report by PeopleBrowsr below…

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SXSW Was a Tweet Success: Analyzing 2009-2010 Activity and Sentiment on Twitter

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An online marketing and design agency in Portland Oregon