01 August
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1000 True Fans

Chris Guillebeau and 1000 People

This past weekend, I had the privilege to attend and keynote the World Domination Summit in Portland, Oregon. I spoke to a crowd of 1000 people that Chris Guillebeau and J.D. Roth had assembled for their event. Both gentlemen have a much larger overall following, but what I was witnessing, it felt, was Kevin Kelly’s famous 1000 true fans in living color.

1000 True Fans

This event is a must-attend event, if you are someone seeking to build a business of your own, especially if you’re seeking an uncompromising solopreneur lifestyle. Guillebeau and Roth attract all kinds of people who seek to live life on their terms and build business that meets their needs, interests, and criteria. And the attendees were every bit as powerful as the folks on stage. Take, for instance, the fact that this is the first conference that C.C. Chapman has paid to attend in years. I feel the same way. Jacq and I will go next year, no matter what.

The speakers reflected this, too. Jacqueline and I had a chance to talk with one of Jacq’s favorites, Danielle LaPorte, who certainly fits right into this tribe’s mindset.

It was just a very well curated, well-produced, well-attended, and passion-filled event. I’m writing this post solely to encourage you to get on the mailing list at the event’s website, so you might have a chance to get a ticket for next year. They sold out in minutes for the 2012 show.

Watching Magic

Oh, and one more thing. Some anonymous contributor (an attendee from the previous year) helped add to the profits that the event made. But Chris and J.D. didn’t bank these profits (I would have!). They put $100,000 into 1000 envelopes and handed everyone in the crowd who paid to attend $100 as an investment in them. Why? Because Chris is the author of the freakishly bestselling The $100 Startup (affiliate link), and of course, this is the perfect way to symbolize his (and J.D.’s) commitment to this tribe.

Watching 1000 people get an envelope with $100 with which to start a new dream was a touching and powerful gesture. I was truly blown away. Sure, $100 isn’t much, but have you ever attended a conference where that’s happened? Not me. And it won’t ever happen at mine, so to me, it was totally beautiful.

Hats off to Chris and JD and the over 80 volunteers and others who helped put together an amazing event. Put this on your calendar. It’s an experience you won’t soon forget.

Chris Brogan is an eleven year veteran of social media using both web and mobile technologies to build digital relationships for businesses, organizations, and individuals.

06 July
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Work the Plan

Planning

It’s a gorgeous and sunny day as I write this. I would like to be outside, maybe grilling up some steaks and drinking a beer or 12. But I’m working because that’s the plan. I have a short window of time to get a bunch of things done before I hit the road again, and because part of my business is to create media, that means writing and creating information that might be useful to you. Work the plan. That’s the message of the day.

Work the Plan

My media plan says I should be writing one of six types of posts:

  • How to
  • Vision/Perspective
  • Promotion
  • Interview
  • Do it Better
  • Review

In this case, I’ll call this post a “how-to.” It’s not the best I’ve ever written, especially because it’s so self-referential, but it proves the point.

If your goal is to reach into the heads of the people you hope to reach, you’d best have a plan. If your goal is to make money, and this digital strategy is part of the plan, then what are you doing to stick to it?

We Fall Off Plan Easily

The moment things get busy, we throw away those parts of our plan that are the hardest to do, or the ones that take the most thought. We all do this. That’s not just you. But that means we have to work even harder at keeping to our plan.

You know what should be part of every day? A reminder to be courteous and “with our customer.” Have you ever had a frowning busy waitress at a restaurant? She’s not there with you, and as such, you feel less important, less seen, and less cared for. And yet, that’s rarely part of our plan. Nando Caban-Mendez said that his mentor taught him to create what the mentor called “green blocking,” which was actual scheduled time to connect with people and give that personal touch. I love that. Look at how simply that adds this into the plan.

When You Get Off Plan? Get Back On.

One thing I really like about #12in12 is that Jacq built it with a “let’s get right back on plan” mindset. There’s no guilt. There’s no “well, it’s ruined now.” You just start again. Day one. Get back on it.

Plans and What You Write Down and What You Schedule

I don’t care what you use for scheduling and to-dos, but if you don’t have a synergy between what you say your plans are and what’s written into your calendar and your to-dos, then it’s not going to happen. My plan for today said, “Write next week’s newsletter, three blog posts, and then clear up your inbox.” I am ticking those items off one at a time. What’s missing from today’s plan is all the client work, which happens tomorrow, and it’s on that plan. I’m going to add those green blocks (thanks, Nando!). What’s on my schedule is what’s in my plan. Are you doing it?

It’s okay to have room for spontaneity. It’s okay to believe in serendipity. But if you’re looking to “go pro,” that doesn’t happen by chance. Plan it out. Work that plan.

You in?

Chris Brogan is an eleven year veteran of social media using both web and mobile technologies to build digital relationships for businesses, organizations, and individuals.

07 May
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Pattern Break

Pattern Break

When you wake up in the morning, you check your emails, probably from your phone. First thing. Yes? Why?

There’s no good answer to why. Even brain surgeons can wait until they’ve done other things before checking in on the world outside of your immediate proximity. So why do you do it? Because it’s a habit, a pattern.

Do you read the top tech and marketing blogs? Why? Why do you read this blog? Because you’re subscribed? Are you getting something from it? If no, then why are you still doing it?

Twitter and Facebook are hugely pattern-driven. They thrive off the same game dynamics as slot machines. Hit with even a small win every once in a blue moon, and you’ll reinstate that pattern incessantly. In the slot machine and gaming industry, they know that they can bleed you out of all the money you might spend with this method. They even have a term for it: “time to expire.” They look at you as a clock running down.

Breaking Patterns Is A Starting Point to Success

If you want to find great success, learn to recognize your programming, to assess whether it’s actually doing something useful for you, and then to break the pattern. This works with all things. Julien Smith asked me why I blogged daily. I said something lame and forgettable. He asked me to try blogging less than daily. Result: just as much traffic, just as much engagement, and probably better posts for you to read.

I’m moving my pride and joy, my free newsletter from Tuesdays to Sundays, because I’ve decided that I like the concept of the intimacy of being in a conversation with you on Sunday. It’s a break from my previous pattern, and I will see whether it yields better results for my goals.

Deciding to unfollow most everyone on Twitter was a huge shift and a break in my pattern. From it, I’ve learned a lot, and I’ve reclaimed some needed cycles.

What Are You Missing?

One of the biggest reasons we do a bunch of the things we do, especially online, is for fear that we’ll miss something. When eBay first came out, its explosive growth came from the ability to watch auctions spool out in real time. Twitter is like that, and so is Facebook and Google+. We love watching information roll past in real time. Further, we really love it if people reply to us, or share our stuff, or like or whatevers. We crave it.

When we are alone, we start worrying that we’re missing something. We check our phone for phantom texts. If nothing we regularly follow is updating fast enough, we might go off and scan things of lesser value, just to see something new.

But why? What’s the big value in that particular kind of “new?”

There are so many patterns you can break. Your choice of snack. Your choice of after-work activity. Your choice of online haunts. Your reading materials. Your target goals for your efforts. Your lack of planning. Your over-abundance of planning. Your reliance on the calendar. Your disregard of the calendar.

What patterns could you break? Which patterns are you missing? What are you doing on autopilot and is that serving you? How much time and opportunity can you get back by breaking some of these patterns?

Chris Brogan is an eleven year veteran of social media using both web and mobile technologies to build digital relationships for businesses, organizations, and individuals.

06 April
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5 Lessons From RIM’s Sticky BlackBerry Mess

Last week BlackBerry makers Research In Motion imploded. In a decisive move the old guard was swept from senior management positions. Including, crucially, the oldest guard of all: cofounder Jim Balsillie. This week the new RIM’s revealed it’s tweaking its BlackBerry Enterprise Servers–the core engines that power much of the BlackBerry’s fast mail handling, and its secure messaging–to support iOS. That’s a concession it’s lost the lion’s share of the smartphone market to Apple. It’s also a sign that a lot of mistakes have happened, and RIM is pushing the reset button.

But RIM’s story is an amazing one–it single-handedly disrupted the very staid business of corporate communications. And it revolutionized corporate habits the world over: With a BlackBerry in your pocket you could for the first time safely confer with your office to get the very latest secret figures even as you walked to that big merger meeting. Your calendar could be adjusted by your team back in the office to alert you to a change of venue, even while you were en route. And you could tinker with the 5-year business model’s figures as you sat in the bath, or in bed at 5 a.m. (If you were so inclined. Reclined?)

And now, BlackBerrys–while still selling–are far from the cutting edge. If you were being cruel you’d say they’re more the blunt plastic scissors you give to kids. We now know it’s because RIM has made a sequence of mistakes. And where there are successes and mistakes, there are lessons for us all:

1. If you’ve got a great, innovative, disruptive, surprising new product commit to it 100%. This means you have to tout it as revolutionary, scale your production quickly and strengthen your own infrastructure to support the influx of demand. Pursue your customer base aggressively. Break rules. Make concessions, but only where they result in your product penetrating further into new markets or deeper into existing ones largely under your own terms. Iterate your offerings so clients keep wanting the next performance tweak. Be confident, be brash, be prepared to shatter long-held illusions.

2. If your product is a storming success, don’t get complacent. It’s dangerous to ever think you’ve “cracked it” and beaten your competition, or that you’ve assumed so much market dominance a left-field player can’t surprise you. This means you have to continually innovate–as well as cleverly iterating–lest you lose sight of the cutting edge. Listen to your customers. Watch your peers. Research into imaginative space far outside your current offerings…the dreamy, impossible tech will one day be real, and it had better be you who makes it if you want to keep the cash rolling in. If a peer outmaneuvers you, learn about their tech–don’t pooh-pooh it–embrace it, spot the errors or concessions the makers made, and better them with something that is even more revolutionary. Never imagine a clickwheel will outperform a multi-touchscreen.

3. Listen to your people when they tell you your tech needs to be pushed forward. This is related to the above–and at times is more important even than the urge to make money. Your researchers know how the tech can be innovated, and are aware of continual new developments in materials, engineering and electronics (or their equivalent ancillary businesses for your company) that are outside of your purview, but which will be core to your next-next-gen products. Their advice should be kept in mind, lest soon you won’t make money at all. Also you must encourage innovation, challenge, adventures, excitement, and really wild things among all your staff–if everyone’s too afraid to speak up and challenge you then nothing changes. Especially if those challenges, like “Hey, you know there’s a better way to do this than with a thumb clickwheel now?” are really, really important.

4. Dump awkward management. The writer Arthur C. Clarke once joked in a novel about the difficulties of the painless removal of distinguished elderly scientists, but the same holds true for powerful, bullish, over-confident CEOs…the problem just becomes trickier if they also happen to be founders and original innovators (but, frankly, if they’ve had no new ideas since that first one then maybe you have to face up to the notion it was a one-off). On the other hand, make sure you’re ditching them for the right reason: John Sculley famously fell out with a young Steve Jobs and eventually machinated to ditch him from his own firm, perhaps because Jobs didn’t match with Sculley’s (and Apple’s board’s) much more traditional, corporate viewpoints. Yet it was that very asymmetry that was responsible for Apple’s product differentiators.

5. One product and one idea is never, ever, enough. So surround yourself with people who’ll suggest to you the BlackBerry Pie tablet PC, the StrawBerry music player, the SnozBerry electric dog polisher (okay maybe not that, but you get the point)… people who are just as passionate about their product or business ideas as you are about your own. Spot the genius moves in the mix, co-opt them into your own strategy, sell them to the public. Reward the innovators appropriately, even if they’re cleverer than you. Make them millionaires with stock. Just keep moving forward.

Image: Flickr user Darwin Bell

Via Mashable: http://www.mashable.com

02 February
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How To Get The Most Out Of Google’s Share-Happy World

In just over a month, Google will change its privacy policies for all its products. Actually, Google is combining 70 different policies into a single set of rules, defining how the company treats all the personal information you provide. It’s more of a refinement than a brash new move, but it has opened many people’s eyes to what Google can really do with their data–some handy stuff, really, if you’re cool with what Google already does.

At its best, Google’s newly one-bucket data system will make its infant social network, Google+, more useful and relevant, both for surfacing things you care above the chatter, and, perhaps, getting your profile and posts in front of those who might care. The advertising you see could be more relevant to your tastes, which, aside from one-click lapses in willpower, is a nice enough thing. Android phones could potentially tell you that, based on your Calendar, road traffic, and local weather, you’re cutting it close for your scheduled flight. And if Google itself gets better at search from human input, it’s a net win for most of us.

More to the point, Google could already do this, just with slightly less oil in its gears. The search and web advertising giant can already guess a lot about you, based on what you’ve searched for on the web. Head over to the Ad Preferences Manager and see for yourself. Those demographic guesses (25-34, male) and interest categories (“Computers & Electronics,” “Food & Drink – Restaurants”) come from the ubiquitous Google-hosted ads you see on sites that telegraph some of your personality (including this one). But if you change computers, wipe out the cookies in your computer, or choose to opt out of customized ads, you’re back to square one.

When Google adopts a new universal privacy policy on March 1, you’ll still have control over targeted web ads, but you can’t opt out of the inter-service data sharing. So when when you search for “refurbished iPads,” then “Apple refurbished iPad,” then “used iPad warranty,” don’t be surprised to one day see iPad videos at YouTube, Maps links to nearby Apple resellers, and Google News results about iPad sell-backs.

In all its posts and video explainers and public responses, Google emphasizes that the move to clarify a single collection point is meant to improve the experience in Google products, to give users more of what they want without having to ask for it. But most everyone watching closely notes that it also opens Google up to a wider stream of advertising cash.
“What it comes down to, bottom line, is ad revenue,” said Ashley L. Pohdradsky, assistant professor of computing and security technology at Drexel University and a digital forensics expert. “(Google) has removed many of the legal hoops they have to jump through to share personal information between programs … like the kind (of information) consumers give to Facebook on a daily basis. That data is gold, because you can target ads more accurately.”

Then again, you, too, benefit from reaching the right people more effectively. If you write, design, or contribute to things that appear on the web, you can claim authorship, via a linked Google profile. Google Profiles are pretty good at showing off your skills, achievements, and curated interests, as opposed to, say, your last dozen or so Twitter updates, or your public-facing Facebook profile. The website you own and control is still relevant, of course, but it’s not a bad idea to link up that page with your Google+ Page or Profile.

Google is a massively profitable corporation, not a nonprofit web standards group. But there’s not much chance it’s going to step back from a smoothed-out data usage system, so it doesn’t hurt to know how it can help you. You might see 66% of users stating that they’ll quit using Google, in a poll linked to a surprisingly alarmist Washington Post story about the policy change. Yet Facebook has, time and again, made changes to its own privacy policies, seen thunderous outcry, possibly slacken up a notch or two–but how much further has Facebook come in getting its users to share, and how many people do you know have really quit Mr. Zuckerberg’s network?

If you’ve truly grown tired of giving Google too much information, both Google and the pundits will tell you that the true opt-out is to use other services. Can you really do so without turning your principles into an eccentric, quixotic part-time job? Yes, actually–and we’ll cover that in tomorrow’s Work Smart post.

Image: Flickr user Yang and Yun

Follow @KevinPurdy on Twitter, and follow @FastCompany, too.

Via Fast Company: http://www.fastcompany.com

26 September
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Erly Groups Social Content Around Shared Experiences

The Spark of Genius Series highlights a unique feature of startups and is made possible by Microsoft BizSpark. If you would like to have your startup considered for inclusion, please see the details here.

Name: Erly

Quick Pitch: Erly is a social platform for organizing and sharing your personal content based on events and experiences.

Genius Idea: Grouping experiences, not people.


“The human brain stores, indexes and manages information by two canonical paths. The first is people-based and the second is experience-based,” says Eric Feng, the former CTO of Hulu and current founder of experience-driven social startup Erly.

Erly launched last Wednesday as a counter to the typical person-centric social network. Its intention is to help web users group content by experience, and connect with people through shared experiences or events.

“On the social web, everyone is focused on connecting people,” Feng adds. “We didn’t feel like there was enough attention or resources being dedicated to an experience-based way to organize that exact same content, even though that’s what you do in your head everyday for a lot of different things.”

The startup, for the time being, is structured entirely around Collections — think of them as next generation photo albums, or “Twitter hashtags for real life,” as Feng describes them.

Collections, he says, were inspired by big events. He points to how photos and videos from weddings make their way into the Facebook activity feed in a haphazardly, here-today-gone-tomorrow fashion. “You have to manually go from person to person to recreate that content,” he says.

Instead, with Collections, Erly users group together content by experience or event. Photos are automatically aggregated and pulled in from Facebook, Instagram, Flickr and Picasa. Videos and links can be intelligently embedded from third-party social sites, and text notes can be added by Collection members to recount memories with more depth.

Collections can be singular or group affairs. They can also either be private to contributors or open to the public. And, as you build more Collections, Erly weaves them together in a dynamic visual timeline, organized by date.

This date-structured timeline hints at Erly’s grander vision to reinvent the calendar. Feng envisions “a calendar that you can live in.” Erly could theoretically enhance and tie together past, present and future experiences. Collections, Feng says, tackle the past tense by helping users recall, remember and recollect. Future Erly products will address present and future tenses by automatically creating collections for users and assisting with the discovery of events, he says.

Erly in its present state somewhat reminds us a bit of Pictarine, albeit with a stronger emphasis on story-telling and an anything-goes attitude toward web content. But, where Erly really wows is with its interface — it’s innovative, intuitive and evocative. Add a few photos, notes or videos to a Collection and it immediately comes alive in a way that puts the traditional online photo gallery to shame.

Perhaps Feng’s “living” calendar is within reach after all. “We want to create … a platform that, in the future, helps you never miss out on the things going on in your life. In the present, it would help you stay in the moment … and in the past, it would help you remember.”

Erly is based in Menlo Park, California. The startup is backed by Kleiner Perkins Caufield & Byers — a natural pairing given that Feng spent a year at the firm working with Al Gore on Greentech initiatives.


Series Supported by Microsoft BizSpark


Microsoft BizSpark

The Spark of Genius Series highlights a unique feature of startups and is made possible by Microsoft BizSpark, a startup program that gives you three-year access to the latest Microsoft development tools, as well as connecting you to a nationwide network of investors and incubators. There are no upfront costs, so if your business is privately owned, less than three years old, and generates less than U.S.$1 million in annual revenue, you can sign up today.

Via Mashable: http://www.mashable.com

02 September
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Discipline

Calendar

I’m writing a book and the deadline is looming. I was given six weeks to write it, which is the tightest deadline I’ve ever had. The work of doing this requires a great deal more discipline than I typically afford myself.

At the same time, I’m working with a renewed vigor on my fitness and health. With eating, that means being diligent at every turn, because a busy lifestyle plus travel makes it so easy to justify stuffing any old thing in your mouth to quiet your belly while you do “what’s important.” It means doing the work of exercise all the time, instead of just every now and again (I’m still not there on this point).

All of this makes me think about discipline, especially what’s untrue about it.

Discipline Isn’t Willpower

Rob Hatch and I were talking about a guy who wanted to practice his guitar more (I think this story is from a book, but I forget the book). He put little notes on his calendar to remind him to play guitar. Yet, after a busy day at work, he would come home and watch TV. One day, he realized that the reason he wasn’t reaching for the guitar he intended to practice more was that it was in the closet. He took it out and placed it between the couch and the TV. Pow, instant improvement in how often he practiced guitar.

Discipline isn’t willpower. Discipline is setting up the perfect environment to achieve the goals you have. If you want the perfect book for this, read Switch, by Chip and Dan Heath. If you read it already but still haven’t changed your environment to accomplish what you want to do, then read it again.

Success Breeds Success

Once you feel great about adhering to a better diet, you feel more inspired to work out more often. Once you get your writing into a steady flow of 2000 words a day, you expand your goals to accomplish something else, like resolving to record one video a week, or something. Success breeds success. So, find something simple to start with, build the appropriate environment to succeed, and then feel super excited that you hit something.

Beware Justification

The biggest enemy of your work on discipline is using your early successes to justify slip-ups and slacking. “I went to the gym two days in a row. I can take a break.” That will derail you faster than anything else. Doing what you’ve set out to do is not a badge you can wear. Imagine flossing your teeth once and deciding that you’re done. Discipline is a routine, not a single goal. Discipline is the power that fuels the systems that LEAD you to larger goals.

So make justification the enemy. The minute you hear yourself saying that inside your head, say, “I’m going to do something right now to counter that justification.” Do it. Without a quick snip, that justification will have you in the “I used to do that…” category faster than you think.

Discipline is the Ladder

Discipline is the ladder that gets you from where you are to where you want to go. Once you can write 2000 words a day without flinching, you can take on bigger projects. Once you can work out four times a week, you can take that trip to the mountains without worrying, or you can apply all that extra energy to doing more work (working out has given me more energy to make more money-making projects). Discipline is the ladder you can set against the wall that is between you and what you want. It’s not something to be longing for; it’s something you can accomplish by starting small, setting up the best environment, being consistent, pushing away justification, and then building on your previous successes.

So, where would you want to place that ladder? And what are you working on, discipline-wise? What are your challenges?

Chris Brogan is an eleven year veteran of social media using both web and mobile technologies to build digital relationships for businesses, organizations, and individuals.

31 July
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Freelance Web Development: 9 Tips for Better Project Management

The Web Development Series is supported by Rackspace, the better way to do hosting. Learn more about Rackspace’s hosting solutions here.

Taking on a large project can be both exciting and intimidating, particularly if you’re a solo developer. Big builds can be a lot of fun and serve as great learning experiences. At the same time, you have to keep the project moving forward, or risk missed deadlines and burnout.

Below are some tips to help you stay organized and productive, whether you’re working individually or as a team.


1. Make Your Contract Rock-Solid


When dealing with clients, issues like scope creep, late payments and deadlines are always a concern. And what may seem obvious to you may not be clear to your client. To avoid hurt feelings, delays and financial troubles, your first priority should be establishing a thorough, firm, but fair written contract.

A good contract protects both you and your client. In addition to general terms and conditions, your contract should contain specifics about the project: payment schedules, due dates, deadlines (and consequences for missing those deadlines), cancellation policies, guidelines regarding intellectual property and project scope. You can find many sample contracts on the web, but there’s no substitute for consulting with an attorney. When dealing with the safety of your business and your livelihood, the expense is justifiable, and should be calculated in your business overhead.


2. Have a Well-defined Road Map


One of the required supplements to your contract should always be a project road map. It should outline all of the project features as thoroughly as possible, and establish the general plan for project progression, from research all the way through deployment.

To start, write out all of the features in outline format. It helps to break them down into groups, such as “Account Administration Features” and “Inventory Control Features,” for example. Keep refining the outline until you’ve defined exactly what is expected and what needs to be developed.

Next, break the project down into different phases, such as research, design, development, testing and deployment. For each phase, state its goals clearly, and define where the project should be when the phase is completed. Have your client sign off on the phases, and include this document with your contract. You may want to make a second copy of this road map to include more technical details, such as technologies to employ and methods to implement each feature — but don’t change the scope unless your client signs off on the changes.


3. Establish a Style Guide


Whether you’re working alone or with a team, taking the time to establish a style guide for your project will help you maintain consistency throughout. Furthermore, when the project needs updating six months from now, you’ll be glad you made the effort.

There are two types of style guides you should consider: a visual guide and a coding guide. Keep in mind that either or both may apply to the project. The visual style guide should contain information regarding fonts, colors, branding and any other notes on visual appearance. You should also include a few examples of common elements, such as headers, forms, body content, sidebars and menus. While you may never need to go into such detail, the Skype Brand Book is a great example. The guide provides a great presentation to your client, a tool to help them understand how the project will ultimately look and feel. Review the established style with the client (mood boards are great for this purpose), and have them sign off on the look. Refer back to the visual style guide often during your own work to make sure you’re adhering to the set guidelines.

A programming style guide needn’t be project-specific (unless you’re working with a new team that has already established a style different from your own). It may be as simple as following an existing style guide, such as the Zend style guide. You don’t need to start from scratch here, but you need to be consistent. Having a clear set of guidelines will help any developers who may come on board later.


4. Take Time to Research, Plan and Test


When developing a new project, particularly one that’s interesting and exciting, people have the temptation to dive right in and get to work. An initial lack of proper research and planning can have detrimental effects, especially for larger projects. Take the proper initial steps and spend time researching, diagramming, reading through source code and organizing your thoughts. It will end up saving you time and money down the road.

The same applies to testing your code. It will spare you the tedious and often embarrassing problems of code rewrites, because the only thing worse than having your code fail during a demo is having it fail in production. Testing code and debugging shouldn’t be afterthoughts, so work both into your project estimate and timeline. There are a lot of automated testing suites out there today — everything from PHP and JavaScript to Ruby and Python, and countless other languages. It’s a good idea to learn at least one for each language you plan to use. Don’t forget to have real users navigate your software too. You and your client should both spend time actually using the site you’ve developed before going live.


5. Document As You Go


If you’re like most developers, you cringe at the thought of writing documentation. Taking the time to document something, especially when it seems clear at the time of creation, feels like a waste of valuable time. However, years from now those thousands of lines of source code may not make nearly as much sense.

Furthermore, programming styles and skill evolve over time, which can make old code hard to dive back into. So take time to document your code as you go. Make it as intuitive as possible by using descriptive names and logical progression. As a good rule of thumb, you should never need to document what something does, but make notes in your code that explain a feature’s purpose and function. Also note any dependencies that it either relies on or creates. Stopping at the end of each new feature and taking the time to draft some end-user documentation is a good idea as well. This will make it much easier to train your client on the software, and will also serve as a good way to catch any usability issues or features that were accidentally omitted.


6. Use Version Control


This should almost go without saying, but many solo developers don’t use version control for their projects. For a large project, this simply isn’t an option. A good VCS (whether you choose SVN, Git, Mercurial or some other system) virtually eliminates the possibility of accidentally deleting or overwriting code.

In addition to providing an invaluable safety net, commit logs also help you track your progress. And the ability to branch, fork, and merge your code gives you the flexibility to experiment with different methods of feature implementation. You can also refine and fine-tune your software’s performance without the risk of breaking existing code. Finally, it simplifies remote backup and deployment to testing and production environments. These days, version control should be considered an essential part of your development, particularly if you collaborate with other individuals.


7. Take Thorough Meeting Notes


Whether you prefer to use a laptop or a spiral-bound notebook, take notes when you meet with your client and other collaborators. Otherwise, you may not retain that minor detail discussed during the meeting as effectively. Good note-taking demonstrates to your clients that you’re attentive, interested and dedicated to providing them with good service. It ensures you don’t forget the little details, and it also saves you the embarrassment of having to go back to the client for clarification. It sounds simple, but one minor modification that went forgotten or overlooked could mean major changes in code or functionality. Save yourself the headache, stress and humiliation and learn to write everything down.


8. Organize Your Assets


As with thorough note-taking, keeping assets organized is another important step toward streamlining your project work flow. You may even consider a separate version control repository for project assets that don’t belong in the finished code base. Your client will likely send you a lot of files, content, artwork and emails containing feedback and requests for modifications and new features. Often, they’ll send more than one version of those files or requests.

Think about putting these assets into version control or some well-defined project management software. It can go a long way toward helping you keep information organized. Sending the wrong file or hunting through hundreds of emails not only slows you down and introduces the likelihood of errors, it makes you look unprofessional.


9. Put Due Dates in Writing


Due dates may often be established when outlining the project and its contract, but if this isn’t something you’re already doing, or if your current system isn’t working as well as you would like, it’s definitely worth the attention. Large projects tend to have a lot of dependencies, and missing one deadline can often put an entire project behind schedule. Mark due dates on your calendar and discipline yourself to stick to them.

Due dates aren’t just for you, either. It’s not at all unreasonable to give your client due dates for various deliverables, such as content and branding, and to set fixed periods of time for reviewing and approving assets. Clearly define due dates for all parties, and furthermore, address the consequences of unmet deadlines. As with negotiating a contract and drafting the project outline, always try to be fair, but don’t be afraid to be firm. Your client will respect you for it, and your reputation and career depend on it.

Images courtesy of Flickr, ZedZAP .. gone camping, justonlysteve

Via Mashable: http://www.mashable.com

29 June
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HOW TO: Organize A Successful Meetup

This post originally appeared on the American Express OPEN Forum, where Mashable regularly contributes articles about leveraging social media and technology in small business.

Gathering friends, followers and “likers” online can only take you so far in the world of networking. Organizing a Meetup is a great way to move your virtual network to a tangible territory.

Quite simply, a Meetup is a planned event where like-minded people meet and typically chat over cocktails and listen to a guest speaker. Organizing one of these events is an excellent way to establish yourself or your business as a “go-to” person in your industry.

Yet it is easier said than done. Anyone who has ever tried to organize a dinner with just a small group of friends knows that preparation is the key to any successful event. Meetups require planning, and given that you want to make a good impression you should take your time to make sure everything goes smoothly.


1. Why Your Meetup?


First, consider why you want to organize a Meetup. Do your research and find out what groups are already meeting, and decided what your Meetup could bring to your industry. Sign up on Meetup’s website and create a personal profile to see what the scene is like already. Search for terms that pertain to your field, and decide on what is missing so you can position your Meetup to satisfy that void.

Next, you need to craft a clear lead statement that explains exactly what your Meetup is about. Break it down so that people will understand what type of conversations you hope to develop.


2. Create a Meetup Group


Meetup’s services make it easy to get the group rolling. Create your group, and choose your location, the group’s name, headline and your lead statement describing what the group is all about. Pick a theme for your group’s page; you can choose from several templates or create your own.

The next step is important. Pick up to 15 topics that describe what your group is targeting. Picking the right keywords is how you’ll find the right members for your group. Meetup’s site offers some good suggestions and shows you how many groups already exist under each umbrella topic.

Then pick a pricing plan. Meetup is free to join, but if you want to actually start a group, pricing will run as low as $12 a month. With more than 6.5 million people signed up and over 60,000 groups formed it’s the simplest way to organize a group and reach out to the most people.

Now that you have created the group, you’re officially the “organizer.” 72 hours after you have created the group the site sends out an alert blast to everyone who has listed the topics or keywords you choose to categorize the group, and invites them to join.

If you have contacts who aren’t members of the site but that you know you’d want to attend, send off a personalized e-mail informing them of your new group. You can also tweet the link to your group’s page so your Twitter followers get the message as well.


3. Grow Membership


Don’t rush to create an event right away says Yuli Ziv, who organizes the Meetups for her group Fashion 2.0 and is the co-founder of My It Things and Style Coalition. Ziv’s group has more than 1,000 members, and she has organized 20 Meetups since 2008. She advises that you wait for the membership to grow before you announce your first event.

Once you decide to put a Meetup event on the calendar make sure you announce it and give yourself some time to promote the event so that people can RSVP.


4. Format


Meetups don’t have to adhere to one format. Most include networking over cocktails and often feature a panel discussion or guest speak and Q and A session from the audience. If it’s you’re first event, you may want to try something more informal.

Julia Kaganskiy organizes the 1,300 member strong Arts, Culture and Technology group. A former social media strategist and community manager for an entertainment agency, and current Digital Learning department intern at the MoMA, Kaganskiy held her first meet up nearly two years ago as a way to meet people in the specific communities she wanted to work in.

For her first event, Kaganskiy says she ran more of relaxed gathering because she wanted to get a feeling for who would come out. “I wanted to see what fields people were in and find out what they were really interested in. I worked the room and got a sense of what kinds of questions people wanted to explore.”

Fourteen Meetups later, Kaganskiy now creates each event with a different theme or topic and invites top industry leaders as guest speakers. Sometimes she’ll invite a few speakers to speak for 30 minutes or she’ll invite four or five guests with a variety of viewpoints to each speak for 10 minutes. Either way, the goal is to get the conversation flowing.


5. Venue


Once you decide what you’ll be doing at the event, you need to tell people where to actually meet. Finding a venue to hold your event can be the most difficult part. Depending on where you live there may be more or less available space. The key is, and both Kaganskiy and Ziv agree, is to find somewhere for free.

“Find a bar on a Monday or Tuesday, and most places will be thrilled to have you. If it’s a low traffic area they’ll be more than happy to have you bring in 50 people for a couple of hours,” says Kaganskiy.

Once you have space set there is always the question of if you’ll have enough. In places like New York City, space is often an issue.

As Fashion 2.0 has grown in membership, Ziv says that they have outgrown the venues where past events have taken place. To avoid turning people away, Ziv suggests capping the number of people admitted if there is enough interest. “Some events are better in an intimate setting,” she says. “A big event doesn’t mean a great event. It could be 30 people and be just as relevant and interesting as one with 100.”

Once you have established yourself as a group, Ziv suggests making a wait list if too many people RSVP to your event. “It can make people more excited. It means it’s a special event and people want to be a part of it. This way you can encourage people to RSVP early,” she says.


6. Day of the Meetup


For everything to run smoothly, it’s important that you do some last-minute preparation before your group meets. Call the venue to confirm, and make sure they have all the equipment you need (microphones, speakers, screens). If you’re bringing your own supplies, make sure the venue knows that ahead of time and confirm that you’ll be their early to set up.

If you’re in a private room at a bar or restaurant, try to make sure that the staff know who you are and that they’ll communicate to arriving guests where the event is being held.

On the day of, don’t forget your Sharpie pens, name tags, and the RSVP list. Have someone besides yourself man the door, so you can take care of last-minute needs. If you decide not to cap your admission number, make sure to have a sign-in sheet so you can get everyone’s contact information.


7. Sponsorships


Initial Meetups tend to be low-key affairs, but once you’ve organized a few and keep gaining members, sponsorship is a great way to make your Meetup more professional and enjoyable, while taking the costs off your hands.

Getting sponsored can happen in different ways. Fashion 2.0 was lucky enough to find some of its sponsors within some of its own members according to Ziv. “We have executives in the group and it’s to their benefit to tell their companies about a relevant group with great people who they would want to reach out to.”

The benefits of being sponsored mean that Fashion 2.0 can afford a bigger venue and host events with an open bar, which definitely attracts people. “It really takes it to the next level and makes it a serious event. The fashion industry has high standards and people expect a big production,” she says.

Another way to find a sponsor is through Meetup’s website. Three years ago the website noticed that groups were starting to get sponsored by local businesses.

“Running groups were sponsored by the neighborhood running store, and we saw that there was an opportunity for big brands to come in and support these groups,” said Cindy Laning, the account manager for Meetup sponsors. Since organizers pay to use the site, Meetup is committed to supporting the success of each group, and found that groups grow, on average, 7% faster with a sponsor.

Laning explained that organizers have the option of whether or not they would be interested in sponsorship, and Meetup reaches out to groups who they think would benefit from working with, including dozens of top brands like Columbia Sports, Dove, Vitamin Water, Equinox, Blackberry, Huggies and Microsoft.

“The point is to get as many groups sponsored as possible. We reach out to the group and act as the middleman between them and the brand.”

According to Laning, Meetup has a 75% opt-in rate for sponsorship, which insures that brands are welcomed into the community. “We get qualitative feedback; brands come in and they recognize these communities by financing them or with other things. The groups are so grateful for that support, that when it comes time to make a purchase decision they are likely to use the brand that has been helping them out. It’s a pay it forward mentality.”


8. The Future


Once you’ve organized your first Meetup, start thinking about the next. Talk to people to find out what will keep bringing them back, and try to come up with innovative ideas that will place you where you want to be in your industry: a connected, relevant contributor.

“Running the Meetup was the single most important move I’ve made in my professional career thus far,” said Kaganskiy. “It positioned me at the center of this community that I was just making my way into. It allowed me to create my own networking opportunities. Because I’m creating a public service by organizing these events, I’ve gain a lot of respect.”


9. Keep Connected


The event may be over, but your work is far from done. Now that you’ve met all these new people, it’s your job to stay connected with them via your group’s Meetup page, but also through other social media platforms. Follow your members on Twitter and Facebook. Keep your community buzzing. Was there a controversial question that generated a lot of discussion? Tweet it after the event and keep people thinking about you so that they can’t wait for the next event. For example, John Hyland and Anthony Quintano of the NYC DSLR Meetup, keep up with their members via Twitter to keep conversation rolling before, during and after their Meetups.

At Fashion 2.0 there is a whole conversation on Twitter in addition to the event. Ziv says members all follow and support each other, and foster new discussions.

Kaganskiy uses her personal Twitter account to promote the group and says that following up with members on other networking sites really helps to cement the relationships. She reflects, “I was an outsider looking in. Now I have friends at every major museum in the city, and it is because I maintained those connections I made at the Meetups.”

Have you organized a Meetup in your community? Add your own tips on organizing a successful Meetup in the comments below.


Image courtesy of iStockphoto, iofoto

By Mashable: http://www.mashable.com

21 June
0Comments

Gifts, misunderstood

What’s a gift?

I met a big-shot former Fortune 500 company CEO who explained to me that he used to have three secretaries. One for his calendar, one for his usual work, and one who did nothing but send people gifts.

I think when it’s sent by a corporation and chosen by a secretary, it’s not a gift. It’s a present. Or a favor…

A gift certificate from a rich uncle is a present as well, it’s not really a gift.

A favor is something we do for someone hoping for an equal or greater favor in return. (Hence the phrase, “return the favor.” No one says, “return the gift.”)

A present is something that costs money, sure, and it’s free, but I don’t think it’s a gift.

A gift costs the giver something real. It might be cash (enough that we feel the pinch) but more likely it involves a sacrifice or a risk or an emotional exposure. A true gift is a heartfelt connection, something that changes both the giver the recipient.

The Gift of the Magi is a great story because each person in the story sacrifices to create a heartfelt gift for the other person. And it’s gifts–gifts that touch us, gifts that change us–that are transforming the way we interact.

One or two readers asked me why my book Linchpin costs money. After all, they ask, if gifts are a cornerstone of the new era, why not give it away free, as a gift?

Free doesn’t make something a gift. Free might be a marketing strategy, free might make a generous present, but free doesn’t automatically make something a gift. Gil Scott Heron’s new album isn’t free, but it’s a gift. He’s exposing himself. Taking a risk. You listen to the album and you feel differently when you’re done… it’s not a product, it’s a very personal statement. Keller Williams approaches his entire craft as a chance to give gifts, but that doesn’t mean he can’t charge for some elements of his work. What it took him to create the music is so much greater than what it cost you to consume it that he is giving gifts without doubt.

The way I understand gifts is that the giver must make a sacrifice, create an uneven exchange, bring himself closer to the recipient, create change and do it all with the right spirit. To do anything less might be smart commerce, but it doesn’t rise to the magical level of the gift. A day’s work for a day’s pay is the win/lose mantra of the industrial era. More modern is to view a day’s work as a chance to generate gifts that last.

By Seth Godin: http://sethgodin.typepad.com/

Valve Interactive
An online marketing and design agency in Portland Oregon